Jobs: contact center agent

We are looking for a proactive and organized student who is eager to learn and contribute. Your mindset and drive are more important than your specific field of study. Copenhagen or Warsaw. You are a perfect fit if you are: Currently enrolled as a student in any field of study (Bachelor’s, Master’s – at least 1 year left). A Natural...

What you bring 4-6 years of experience in business analysis, process design, or consulting roles Degree in Computer Science, Information Technology, Engineering, or a related technical field is an advantage Hands-on experience with contact center solutions (Amazon Connect or similar CCaaS platforms) Solid understanding of contact center operations (IVR,...

         Minimum 3 years of experience in enterprise telephony (VoIP, SIP, SBCs, PBX) and/or contact center platforms(e.g., Genesys, NICE, Avaya, Cisco, Amazon Connect or similar)          Proven experience in delivering large-scale UC or telephony transformation projects          Strong hands-on technical and administrative skills...

What you bring: 4-6 years of experience in contact center technologies and solution architecture Expertise in CCaaS platforms (Amazon Connect, Genesys, or similar) Knowledge of WFM, ticketing systems, and AI integrations Strong understanding of cloud services, preferably AWS Experience with DevOps practices and tools (Terraform, CloudFormation, CI/CD...

*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success...

*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success...

*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

Elvárások Magabiztos tapasztalat webes és telekommunikációs technológiák használatában (HTTP/HTTPS, OAuth, REST, Web Services) SDK-k, API-k vagy DLL-ek integrálásában szerzett gyakorlat (pl. Genesys Cloud REST API, CTI, TSAPI, JTAPI vagy hasonló technológiák) Programozási tapasztalat Frontend vagy full stack keretrendszerek ismerete Aktív,...

*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. *At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the...

DESCRIPTION*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured...

() Please submit your CV in English. () Please note this role required being able to work on rotational shifts in both weekends and weekdays, including bank holidays*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we...

DESCRIPTION() Please submit your CV in English.() Please note this role required being able to work on rotational shifts in both weekends and weekdays, including bank holidays *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At...

() Please submit your CV in English.() Please note this role required being able to work on rotational shifts in both weekends and weekdays, including bank holidays*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we...