Customer support specialist
1 month ago
Job Family: Internal Services
Req ID: 414781
Co Vás na této pozici čeká?
Poskytování zákaznického servisu pomocí telefonu, e-mailu
Zaznamenávání a sledování zákaznických dotazů a jejich řešení v interním systému
Spolupráce s ostatními odděleními, zejména s prodejem a technickou podporou, k řešení komplexních zákaznických požadavků
Poskytování zpětné vazby a návrhů na zlepšení služeb zákazníkům
Co od Vás očekáváme?
Minimálně středoškolské vzdělání
Schopnost komunikovat s jasným a vstřícným přístupem
Dobré organizační schopnosti a schopnost práce v rámci týmu
Schopnost efektivně řešit stresující situace a zachovávat klid v hektickém prostředí
Zkušenosti v oblasti zákaznického servisu jsou výhodou, ale nejsou podmínkou
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