Lead Network Technology Support

1 month ago


Brno, Czech Republic AT&T Full time

Job Description:

The team od DDI Experts is growing and looking for new colleagues.

The team you will join provides DNS, DHCP, and IPAM support for large corporations across the globe. Including developing new solutions, implementing and supporting such for existing and new customers. The global team's scope includes incident and change management support in 24/7 working environment. The team works closely with the customer and other supporting teams.

The role of senior DDI team member requires a person who has the skills and knowledge to support complex customer DDI environment including solutioning, implementation and resolution of projects, requests and incidents. Works closely with different roles within the organization. Works precisely and with strong customer care.

The requirements:

  • 7+ years of Networking experience with focus on DDI

  • Ability to organize and prioritize the work

  • Understands and provides complex solutions

  • Excellent communications skills

  • Strong customer focus and previous experience in customer support

  • Fluent English

  • Experience with the Infoblox platform is an advantage

Working Hours:

  • EMEA working time: 9am-5pm

  • Hybrid model: 1-3 days in AT&T Brno office (available after trial period)

Compensation:

  • Salary starting from 121, 000 CZK gross monthly.

AT&T Benefits:

  • Annual bonus & Annual increase.

  • Meal benefit (180CZK electronic meal voucher /100 CZK meal lump).

  • Group Risk Life Insurance

  • Premium Medical Services (available also for family members for a reduced price).

  • Wellness & Leisure time contribution (Benefit Plus).

  • MultiSport Card from your leisure points.

  • Sickness Compensation Plan

  • Pension Plan contribution

  • Vacation 25 days

  • Service Anniversary Scheme (Extra days off and Non-monetary bonus)

  • Family Friendly Benefits

  • Volunteering Day

  • Employee Assistance Program: Free psychological, legal and financial counseling.

  • International Employee Referral Program Various discounts

Weekly Hours:

40

Time Type:

Regular

Location:

Brno, Jihomoravsky kraj, Czech Republic

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status



  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    Exciting Opportunity Alert We're on the hunt for a Network Infrastructure Consultant to join a leading international firm. This is your chance to be at the forefront of technology and business, working on transformative projectsIf you're passionate about networking and eager to keep learning and growing in your career, we want you Join and be part of a...


  • Brno, Czech Republic Reed Czech Republic Full time

    🚀 Exciting Opportunity Alert! 🚀 We're on the hunt for a Network Infrastructure Consultant to join a leading international firm. This is your chance to be at the forefront of technology and business, working on transformative projects! If you're passionate about networking and eager to keep learning and growing in your career, we want you!...


  • Brno, Czech Republic Vertice technology CZ s.r.o. Full time

    Requirements Knowledge of security systems including anti-virus applications, content filtering, firewalls, authentication systems, intrusion detection and notification systems. Proficiency in networking technologies, network security and network monitoring solutions Familiar with web-related technologies. What would be beneficial Knowledge of at least...


  • Brno, Czech Republic Vertice technology CZ s.r.o. Full time

    What we’re looking for: You love to be surrounded by people who are as passionate as you about a quality You have experience in a Support Team You have good communication skills, able to jump on the call with the customers and help them resolve their requests/report defects/etc. You love to be a domain expert and learn about new product features at first...


  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    Do you speak English and German? Do you have an experience from a technical support role or are you interested in IT in your free time and look for an opportunity to take it to the next level? This is a great opportunity to develop your skills furtherThe B2B Helpdesk Support role in Level 1 provides email, phone, and chat support with hardware and software...


  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    Do you speak English and Dutch? Do you have an experience from a technical support role or are you interested in IT in your free time and look for an opportunity to take it to the next level? This is a great opportunity to develop your skills furtherThe B2B Helpdesk Support role in Level 1 provides email, phone, and chat support with hardware and software...


  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    Do you speak English and German? Do you have an experience from a technical support role or are you interested in IT in your free time and look for an opportunity to take it to the next level? This is a great opportunity to develop your skills furtherThe B2B Helpdesk Support role in Level 1 provides email, phone, and chat support with hardware and software...

  • IT Support Analyst

    11 hours ago


    Brno, Czech Republic Blu Selection Full time

    Do you have a technical affinity and at the same time a drive to help others in a solution-oriented way? Then apply now and work for a remote IT multinational company while living in one of the most historical countries in Europe.  Your responsibilities and impact working as IT Support Analyst will be: Understand your customer's needs through...


  • Brno, Czech Republic SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Brno, South Moravian, Czech Republic Multilingual Worldwide Full time

    We are looking for Dutch Speakers who want to join an awesome team in Brno, Czech RepublicOur client in the Czech Republic provides business-to-business transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business...

  • IT Support Analyst

    1 month ago


    Brno, South Moravian, Czech Republic Blu Selection Full time

    If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you've been looking forYour...

  • Associate Director

    1 day ago


    Brno, South Moravian, Czech Republic AT&T Full time

    Job Description:About AT&T:At AT&T, we empower people to explore endless possibilities with knowledge, ease, and motivation. The Network and Shared Platform Solutions (NSPS) team is crucial to this mission. We strive to introduce automation, shared platform features, and effective sourcing strategies to enhance cost efficiency, quality, and productivity....


  • Brno, South Moravian, Czech Republic Zebra Technologies Full time

    Remote Work: HybridOverview:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new...


  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    For our client well-known company, world's leader in turbo technology solutions we are currently searching a suitable candidate in a strategic role of Business Data Analytics and AI Data Lead.This role builds and maintains effective relations between IT and internal business management to ensure success in meeting business goals and objectives.Understands...


  • Brno, Czech Republic Reed Czech Republic Full time

    For our client well-known company, world's leader in turbo technology solutions we are currently searching a suitable candidate in a strategic role of Business Data Analytics and AI Data Lead. This role builds and maintains effective relations between IT and internal business management to ensure success in meeting business goals and...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Do you speak Dutch and English? Are you interested in customer support? Then read on! Popis poziceWill you get a triple YES?Are you searching for a job in BRNO (the Czech Republic)?Would you like to find a position where you could use your English and Dutch (both at least B2/C1)?Are you interested in a customer support role where you can help people get the...

  • IT Support Analyst

    1 day ago


    Brno, South Moravian, Czech Republic Blu Selection Full time

    If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you've been looking forYour...


  • Brno, South Moravian, Czech Republic Blu Selection Full time

    If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you've been looking forYour...


  • Brno, South Moravian, Czech Republic Blu Selection Full time

    If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you've been looking forYour...

  • Tech Support

    1 month ago


    Brno, South Moravian, Czech Republic Blu Selection Full time

    A great opportunity for Dutch Speakers to launch their career in the IT Sector.Your responsibilities and impact working as Tech Support will be:Understanding your customer's needs through active listening Assisting them in their native language via phone, email, and chat Escalating calls if you feel like someone else on your team could provide even better...