Learning Specialist II

Remote Work: No

Overview:

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

The Learning Specialist II. supports organization to improve key metrics and quality of service delivered by wider teams by addressing learning needs. Works with various stakeholders to analyze learning needs,

formulates learning content, performs various training activities, and keeps training records.

Responsibilities:

Essential Duties and Responsibilities:

• With additional support understand the latest skill needs, make connections between employee's

capabilities and organizational requirements, gaps and provide employee with the right Learning and

Development offerings.

• Under supervision define and implement specific learning content as per CSAT, ESAT and quality results

working with internal departments/business units to appropriately address them.

• Establish basic learning structure on ZEN for the given organization.

Facilitate, Maintain, and create new programs for New Employees and other development programs.

• Communicate with various audiences regarding the learning event details, pre-work assignments, schedule

and course changes, reminders about upcoming sessions.

• Use learning expertise and the available learning tools to develop innovative materials and experiences

along the 70/20/10 spectrum of continuous learning: on-the-job learning, assessment/coaching and

traditional learning.

• Perform knowledge check activities / Evaluate learning and training programs to meet organizational

development goals.

• Captures current challenges, desired outcomes, and recommendations.
• Manage the lifecycle of a learning content.

Qualifications:

Minimum Education: Bachelor's degree

Minimum Work Experience (years): 1-3 years

Key Skills and Competencies:

• Good knowledge of ZEN and other training tools and techniques
• Good interpersonal skills.
• Strong organizational and problem-solving abilities.
• Excellent verbal and written communication skills.
• Good analytical skills
• Basic knowledge of quality tools and techniques including basic statistics.
• Basic knowledge of MS office components.
• Basic project management skills is a plus.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via ) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at If you are a victim of identity theft contact your local police department.