Onboarding Specialist with French, Spanish or German

4 weeks ago


Prague, Czech Republic SAP Full time

We are seeking a highly skilled Onboarding Specialist to support the enablement of suppliers onto SAP Ariba's Network.

The ideal candidate will provide administrative assistance to expedite the registration and onboarding of new suppliers and relationship requests, ensuring they can transact on the SAP Ariba Network with their Buyer customers.

The role will work closely with cross-functional teams to support the requirements of the SAP Ariba supplier membership growth strategy and provide excellent service delivery to buyers and suppliers.

Main Responsibilities:

  • Manage suppliers through SAP Ariba Tools and processes.
  • Assist assigned suppliers in understanding key value adds for the specific industry and internal business objectives.
  • Proactively engage with assigned sellers to ensure on-time enablement.
  • Monitor and track status of suppliers for project defined milestones.
  • Prioritize strategic suppliers and accounts based on record information in the system.
  • Follow up with suppliers to encourage Network compliance.
  • Train suppliers on how to configure and use their account on Ariba Network.
  • Train suppliers on how to create invoices.
  • Participate in internal trainings and initiatives.
  • Work with other internal teams to improve processes.

Requirements:

  • Fluency in English language and C1 level of French, Spanish, or German language.
  • Excellent communication skills and previous experience with verbal and written communication with customers.
  • Customer Service skills with experience from customer support or sales.
  • Thorough knowledge of the Microsoft Office Suite.
  • Experience working with cross-functional teams and multi-level management.
  • Analytical problem-solving skills with previous experience in technical troubleshooting.
  • Technical background with experience in supporting or selling technical or service delivery products.

About SAP:

SAP is a global leader in enterprise software and a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

At SAP, we believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and an affirmative action employer.



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