Payroll Country Owner

Alight Pay is a product roadmap innovation to create our own IP payroll engine. Where we have still to build the country solution, the role holder starts by focusing on delivering all the key information to define the country local standard build within Alight Pay, working closely with the Products team. Once the country is deployed and the localization has been completed, the role switches to maintenance and support mode across a BAU environment and client implementation work.

The Payroll Country owner (PCO) is responsible to define the local payroll country set up of Alight Pay and the ongoing maintenance and health of the country solution. They provide payroll expertise and outputs to deliver compliant country payroll calculations, legal compliance into the core pay engine and maintain the country standard ongoing. They also lead client country activation and act as the payroll manager supporting the client and internal teams on the account once live.

The core summary of the PCO role is;

• Country Standards – identify best payroll practices in country, define and maintain the country standards, and support the teams to uphold the standards.
• Maintenance and Compliance – continual review and update of country standard solution to identify and adapt to legal changes and incorporate into all design documents, workbooks, and other material to maintain country compliance.
• Country Testing – validating all created standards and rules through testing of created country solution within Alight Pay.
• Project Management – is accountable for the Alight Pay country payroll activation for customers. Works as part of a wider project team during activation and implementations.
• Payroll Management – assist client and internal teams on country payroll and coordinate payroll activities.
• Ongoing Payroll activity – once a client is live ensure that the payroll is run to the correct standard, SLA's are met and work with the Delivery Expert on any issues, escalations or client CRs.

Payroll Country Owner Key Responsibilities

• Owns the payroll solution for the country
• Key point of contact for sales on the specifics of the country solution
• Monitor regulatory environment and ensure changes are understood, planned and incorporated into the country payroll standards and workbooks
• Maintain documentation for country standard payroll processing
• Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes
• Work with the project management team in activation of new customers to the tool. Accountable for the Alight Payroll client activation for their country.
• Review account status and participate in service review meetings with the client.
• Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems
• Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems.
• Work with relevant teams across Alight to ensure changes to the technical environment is understood, tested and that all documentation is updated to reflect those changes
• Upskill and develop team members through training delivery and coaching to enable them to fulfil their role

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

• Fluent in English (written, oral)
• Advanced level of Excel
• country legislation expertise
• HR Consulting, payroll and outsourcing industry experience
• A solutions-based thinker with a natural inquisitive mind
• Attention to detail

Work Experience

• At least 7 years' experience in a payroll role
• Business analysis experience
• Experience working for a global organization with a multi-cultural environment

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

.

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life's big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at .

Our values are the essence of who we are:

Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions