Support & Operations Specialist @ Reply Polska

3 days ago


Katowice, Czech Republic Reply Polska Full time
  • Successfully completed university degree in computer science, engineering, mathematics or comparable courses
  • Understanding of Agile methodologies, including Scrum principles and ability to use Jira would be a plus
  • Strong problem-solving and analytical skills.
  • Good understanding Salesforce platform and desire to continue to learn new things in Salesforce
  • Knowledge of Salesforce tools like Flows, Reports, and Dashboards
  • Very good spoken and written English is a must
  • Openness to visit the Katowice office from time to time to collaborate with the team in person.

About Arlanis Reply

Arlanis Reply specializes in consulting, planning, developing and integrating Salesforce solutions and services. Arlanis Reply provides market leaders with seamlessly integrated solutions for all customer related processes for sales, marketing and services – from the initial contact to the long-term service business. Arlanis Reply configures all common Salesforce components such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud or App Cloud, or adds individual programming with Heroku if required. With Mulesoft, Arlanis Reply provides an integration technology which allows you to develop, build, analyze, manage and monitor APIs and custom point-to-point integrations. In doing so, Arlanis Reply relies on agile project management methods and a project approach optimized for Salesforce introductions, which ensures maximum flexibility.

Benefits:

  • Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
  • Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones
  • Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development.
  • Cooperation within  an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.
,[Salesforce Administration: Manage user accounts, roles, profiles, and permission sets to ensure proper access and security controls., Support & Troubleshooting: Ensure timely and satisfactory resolution of all incoming customer inquiries while staying aligned with business objectives, Integration Management: Collaborate with IT to support integrations between Salesforce and other business systems., Reporting & Analitycs: Create and maintain reports and dashboards to provide actionable insights for stakeholders.] Requirements: agile, Salesforce Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Lunch card, Small teams, International projects, Free coffee, Playroom, Bike parking, Mobile phone, In-house trainings, Modern office, Startup atmosphere, No dress code.
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