Data Operation Support Manager/DSM @ AVENGA

7 days ago


Remote, Czech Republic AVENGA Full time
  • 5+ years experience in information technology /business system analysis, information design, resulting in a deep understanding of business processes and related information management, ideally in different parts of an organization
  • Interest and passion for working in a complex data domain and dynamic business environment, solving challenging problems, and supporting transformation
  • ability to work in complex, matrix environments doing hands-on work as the situation requires
  • be an excellent communicator and collaborator, engaging with multiple technical and business stakeholders and leaders on all levels, transforming complexity into suitable structures
  • exhibits an Agile mindset, i.e. Good enough instead of perfection and Focus on "Reuse before Buy before Make" when providing direction on future solutions
  • domain knowledge in pharmaceutical industry is an added advantage
  • fluent english language skills and work experience in a multinational environment
,[Lead/Author of Operation Support Plan, Accountable for the operational delivery, governance and continuous improvement of product services, Understand and owns every aspect of the service delivery, governance and performance, Face to the business for operational services and the initial single point of contact and escalation for operational service issues, Responsible for driving continuous improvements to facilitate 'good enough' team output and elevating overall service experience, In collaboration with Product Managers ensure releases and changes are delivered in a controlled and agile manner, Lead the operations of services and products to achieve fit for purpose service levels in productivity, quality, output, and cost, May act as squad lead for run squads (ops or devops)] Requirements: ITIL Additionally: Sport subscription, Training budget, Private healthcare, International projects.

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