Customer Service

3 days ago


Prague, Czech Republic Tomas Arsov franchise s.r.o. Full time
O nás

Jsme TOMAS ARSOV, dynamická firma specializující se na nejlepší produkty a služby v oblasti kosmetiky a vlasové péče. Naše vášeň pro kvalitu a inovace nás neustále posouvá vpřed. Přidejte se k nám a buďte součástí týmu, který mění standardy krásy. 

V případě zájmu nám prosím zašlete životopis spolu s motivačním dopisem, proč právě vy se na pozici hodíte  

Koho hledáme ?

Hledáme posilu do našeho týmu zákaznického servisu Pokud jste komunikativní, máte zkušenosti z obdobné pozice a chuť učit se novým věcem, možná hledáme právě vás.

Co od vás očekáváme ? 
  • Zkušenosti na obdobné pozici min. 1 rok
  • Chuť učit se novým věcem
  • Výborné komunikační schopnosti a pozitivní přístup k zákazníkům
  • Pečlivost, zodpovědnost a organizační schopnosti
  • Znalost práce s počítačem, zkušenosti se zákaznickými systémy výhodou
Co bude vaší náplní práce?
  • Řešení reklamací
  • Komunikace se zákazníky prostřednictvím zákaznické linky a firemního emailu
  • Odpovídání na dotazy zákazníků a poskytování poradenství (emaily, telefon, interní systémy) 
  • Výpomoc kolegům například s balením objednávek 
Co Vám můžeme nabídnout:
  • Pracovní směny jsou plánovány na 8 hodin a sestavují se měsíc dopředu. Provoz je zajištěn ve 12hodinovém režimu, 7 dní v týdnu.
  • Příjemné a moderní pracovní prostředí a přátelský kolektiv
  • Občerstvení na pracovišti zdarma
  • Možnost využití Multisport karty
  • Podpora v profesním rozvoji – školení, vzdělávací kurzy a možnost kariérního růstu

Benefity
  • Práce z domova
  • Kariérní růst
  • Firemní akce
  • Pracovní zařízení (mobil, PC, notebook...)
  • Slevy na firemní zboží
  • Příspěvek na sport
  • Přátelské prostředí
  • Občerstvení na pracovišti
  • Dog-friendly office


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