Software Engineering Manager

Giacom is the leading provider of Comms, Cloud, Hardware and Billing solutions through a single platform.

Our platform connects technology resellers and service providers with the best IT, Comms and Cloud products and services to deliver innovative technology solutions for UK businesses.

As Engineering Manager at Giacom, you will report directly to the Director of Delivery and Engineering. You will play a key role in ensuring that software development teams operate at peak efficiency while refining and executing the long-term Engineering Vision & Strategy for your product.

To achieve Technical Excellence, you will create and execute an Engineering Roadmap that drives innovation, optimizes technical processes, and fosters a collaborative environment where best practices are ingrained in day-to-day operations.

Giacom is undergoing a significant transformation, with plans to expand the engineering footprint in Brno. You will lead a team of approximately 22 Engineers, including both Developers and QA professionals. The team is primarily located in the Czech Republic and the UK and works with a diverse set of technologies, including .Net, Perl, React, JS, HTML, and SQL databases.

• Create and execute the Engineering Roadmap to ensure technical excellence across all aspects of software development, with a focus on long-term goals like scalability, maintainability, and performance of both Systems and the Team.
• Work with senior leadership to define and measure key metrics for engineering excellence, including code quality, defect density, cost of change, and team satisfaction levels.
• Ensure alignment of the development team with the company's technical goals, fostering a culture of continuous improvement.
• Lead, mentor, and manage a group of Engineering Leaders, providing clear and direct guidance, coaching, and career development opportunities to help them grow in their roles.
• Provide strategic leadership to software development teams, driving improvements in development and testing practices while empowering Tech Leads and Principles to implement best practices across the lifecycle.

• Proven experience leading and mentoring Technical Leads within a software engineering environment.
• Strong background in .NET development, with practical experience using frameworks, libraries, and tools within the .NET ecosystem.
• Experience working in an environment where the QA/Testing function is focused on balancing risk with speed and excellence, ensuring that quality is maintained without compromising delivery timelines.
• Demonstrated ability to build strong integration between the engineering needs and operations/infrastructure strategy, fostering a collaborative approach to meet business goals while maintaining system reliability and scalability.
• Strong leadership skills, with a proven track record of building and maintaining high-performing teams, empowering Technical Managers to drive their teams toward technical excellence.

• Flexible working arrangements.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code – come as you are.
• 25 days annual leave, plus bank holidays. Enjoy your birthday off too
• A pension plan for your future.
• Complimentary refreshments in all our offices.

We are committed to creating an inclusive and diverse work environment where everyone has the opportunity to thrive. We welcome applications from all eligible candidates, regardless of their backgrounds, and strive to be an equal opportunities and disability-confident employer.