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Customer Care Specialista
4 weeks ago
Informace
Chceš být důvodem, proč nás mají klienti rádi? Hledáme zkušeného Customer Care Specialistu
Věříš, že profesionální a přitom lidská komunikace je základem skvělé péče o zákazníky? Máš zkušenosti s telefonickou komunikací a umíš psát srozumitelné, přátelské a zároveň kvalitní e-maily? Pak hledáme právě tebe
Do našeho týmu hledáme proaktivního a komunikativního člověka, který se nebojí zvednout telefon, umí naslouchat a s chutí pomáhá klientům. Budeš klíčovým článkem zákaznické zkušenosti – a to se počítá.
Co tě u nás čeká?
Budeš hlavním kontaktem pro naše klienty – po telefonu i e-mailem
Pomůžeš řešit jejich požadavky, otázky i přání rychle, vstřícně a s úsměvem
Každý den budeš mít možnost ovlivnit, jak nás zákazníci vnímají a proč nás doporučují dál
Proč právě k nám?
Protože u nás nejsi jen číslo. Každý člen týmu má skutečný vliv na to, jak naši klienti vnímají naši značku. Pokud chceš být jedním z těch, díky kterým se k nám klienti rádi vracejí, ozvi se.
Jsme AdBros. Společně s klienty realizujeme jejich představy v digitálním světě – efektivně, srozumitelně a s dlouhodobou péčí.
Těšíme se na tebe
Co od vás očekáváme
Zkušeného a jistého člověka na telefonu, který se nebojí mluvit ani v náročnějších situacích
Skvělého psavce, který zvládne formulovat profesionální e-maily s přátelským tónem
Proaktivního a samostatného parťáka, který přichází s nápady a řešeními
Komunikačně silnou osobnost, která si umí získat důvěru
Týmového hráče, o kterého se můžeme vždy opřít
Co vám nabízíme
Moderní pracovní prostředí a pracovní Macbook
Fajn kolektiv, který si rozumí i mimo práci (pivo, bowling, společné akce)
Mentora, který tě provede začátkem i rozvojem
Neomezenou dovolenou – důvěra je u nás základ
Možnost růstu, vzdělávání a osobního rozvoje
Finanční prémie za týmové úspěchy, stravenky a multisportku jako třešničku na dortu