Strategic UX/UI Designer

7 days ago


Remote, Czech Republic Matrix Global Services Full time

Company Overview:

Matrix Global Services is a leading R&D services company with over 10,000 professionals. Our offshore division, Matrix Eastern Europe, partners with Qualtero to transform the future of aviation training.

Job Description:

We are seeking an experienced Senior UX/UI Designer to join our team and shape sophisticated user experiences for complex B2B SaaS systems. As part of our cross-functional team, you will work closely with product managers, engineers, and customer success to plan, refine, and validate design solutions that enhance usability and integrate seamlessly into our product ecosystem.

About the Role:

As a Senior UX/UI Designer, you will be pivotal in leading development squads with a hands-on, agile approach, contributing directly to design work and ensuring seamless collaboration with engineers. You will champion a holistic product mindset that goes beyond usability to focus on how design impacts business outcomes.

Key Responsibilities:

  • Lead in-depth user research initiatives to identify customer needs and pain points using various methods (e.g., interviews, surveys, jobs-to-be-done, and other frameworks).
  • Synthesize both qualitative and quantitative data to develop user personas, journey maps, and actionable insights that inform product strategy.
  • Translate complex user processes into simple, usable solutions, designing end-to-end user experiences for complex B2B SaaS applications with strong visual design and intuitive interfaces.
  • Develop wireframes, interactive prototypes, and high-fidelity designs that are responsive across multiple platforms and form factors.

Requirements:

To succeed in this role, you should have a Bachelor's degree in Design or Human-Computer Interaction and at least 5 years of UX/UI design experience with a portfolio that demonstrates work on complex B2B SaaS systems.

Benefits:

  • 20 days of additional paid leave
  • Remote work and flexible working hours
  • Professional and career development benefits
  • Top-quality work environment
  • Online courses and sports activities
  • Team buildings and Christmas parties

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