Tech Support Professional: Enhancing Employee Experience

6 days ago

Budapest, Budapest, Czech Republic beBee Careers Full time

Job Title: IT Support Specialist

", "

About the Role:

", "

We are seeking a skilled IT Support Specialist to join our dynamic Tech Ops team. As a key member of our team, you will be responsible for providing top-notch technical support across our global offices, ensuring seamless operation of internal technology systems and enhancing employee experience.

", "

Your primary focus will be on managing transitions for new joiners, leavers, and movers, troubleshooting advanced technical issues, and incorporating innovative technological solutions in our agile and fast-paced workplace.

", "

You will collaborate closely with every team, especially our People team, to provide world-class support and drive forward operational processes that feed into Tech Ops support.

", "

This is an exciting opportunity to work in a collaborative environment where your skills and expertise will be valued and utilized to drive business growth.

", "

Key Responsibilities:

", "
  • ", "
  • Owning the onboarding experience of new employees from setting up Zero touch deployments to hosting Tech Onboarding and improving self-service documentation.", "
  • Owning the offboarding experience of employees, ensuring laptops are locked out after the process, kit is returned to the office, and it's ready for new joiners.", "
  • Engaging with vendors for procurement, repairs, and financial processing, particularly for Hungarian operations.", "
  • Delivering first and second-line tech support across global offices, maintaining service level agreements.", "
  • Continuously enhancing IT infrastructure, processes, systems, and documentation, focusing on scalability, cybersecurity, and compliance.", "
  • Assisting in audit processes and ensuring adherence to cybersecurity best practices.", "
  • Managing office IT resources, including printers, AV systems, and network infrastructure, in alignment with security standards.", "
  • Collaborating with other Tech Ops Specialists on policy development, configuration management, and monitoring, with a focus on security and compliance.", "
", "

Requirements:

", "
  • ", "
  • Experience with Apple devices, Google Workspace, Slack, MDM, SSO, AV, Network equipment, Cybersecurity, Compliance.", "
  • Knowledge of Agile, Kanban.", "
  • Strong communication and problem-solving skills.", "
  • Able to work collaboratively as part of a dynamic team.", "
", "

Benefits:

", "
  • ", "
  • Flexible working hours with 2 days a week spent in the Budapest office.", "
  • Competitive bonus scheme designed to recognize high performance.", "
  • 4-week fully paid sabbatical after 4 years of service.", "
  • Personal budgets for training courses and professional development.", "
  • Mental wellbeing support through Oliva therapy sessions.", "
  • Access to SZÉP card for meals, leisure, and accommodation expenses.", "
  • Inclusive benefits package, including Medicover Blue Package and All You Can Move membership.", "
", "

What We Offer:

", "
  • ", "
  • A collaborative and dynamic work environment.", "
  • Ongoing training and professional development opportunities.", "
  • A competitive salary and comprehensive benefits package.", "
", "

About Us:

", "

We are a company dedicated to driving innovation and excellence in our industry. Our goal is to create a work environment that fosters collaboration, creativity, and growth.

", "

Apply Now:

",

  • Administrative Support Professional

    6 days ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    We are seeking a highly skilled and organized professional to join our team as a Department Assistant.Job DescriptionThe successful candidate will be responsible for providing administrative support to our department, including:Department onboarding assistance.Department paperwork.Informational assistance.Announcements creation.Organizing internal and...

  • Tech Operations Specialist

    6 days ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    Tech Operations Specialist">We are seeking a highly skilled and proactive Tech Operations Specialist to join our dynamic team. As a key member of our Architecture division, you will play a crucial role in ensuring the seamless operation of our internal technology systems. Your primary responsibilities will include managing transitions for new joiners,...

  • Tech Operations Specialist

    1 week ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    Job Title: Tech Operations SpecialistLocation: Budapest and London Offices, Remote JoinersOverview:We are seeking a highly skilled Tech Operations Specialist to join our dynamic team. As a key member of our Architecture division, you will play a crucial role in ensuring the seamless operation of our internal technology systems.Key Responsibilities:Owning the...

  • HR Systems Expert

    1 week ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    Job Description:">The Senior Consultant, HR Systems is responsible for providing technical and functional support to the Employee Central (EC) Module. This role involves collaborating with HR resources globally to design, implement, and optimize EC module processes and application set-up. The successful candidate will also be expected to support other SAP...

  • IT Support Specialist @

    2 weeks ago

    Budapest, Budapest, Czech Republic Marshmallow Full time

    Extensive experience in managing Apple devices at scale, including device management security and compliance.Competence in setting up and maintaining a variety of tech equipment, ensuring secure configurations.Knowledge of Google Workspace, Slack, MDM (Jamf), and SSO (Okta) (Identity & Access Management tool).Experience in managing AV and network equipment...

  • Administrative Support Coordinator

    6 days ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    Job Title: Office Support ProfessionalAbout the Role:This is an exciting opportunity to join our dynamic team as an Office Support Professional. We are looking for a highly organized and skilled individual who can effectively manage daily office operations, ensuring a seamless work environment.Duties and Responsibilities:The successful candidate will be...

  • Medior Automation QA Engineer

    7 days ago

    Budapest, Budapest, Czech Republic NIX Tech Kft. Full time

    At least 2 years commercial experience as QA automation engineer.Demonstrates a working knowledge of C# at an intermediate level.Solid understanding of automation principles and experience with Selenium (or similar).Strong understanding of Agile methodology and software development principles.Experience in developing end-to-end UI and/or API tests.Experience...

  • Medior Automation QA Engineer

    1 week ago

    Budapest, Budapest, Czech Republic NIX Tech Kft. Full time

    At least 2 years commercial experience as QA automation engineer.Demonstrates a working knowledge of C# at an intermediate level.Solid understanding of automation principles and experience with Selenium (or similar).Strong understanding of Agile methodology and software development principles.Experience in developing end-to-end UI and/or API tests.Experience...

  • Administrative Support Specialist

    7 days ago

    Budapest, Budapest, Czech Republic beBee Careers Full time

    Department Assistant PositionWe are seeking a highly skilled Department Assistant to join our team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to work effectively in a fast-paced environment.The successful candidate will be responsible for providing administrative support to our department,...

  • Medior PHP + React Developer @

    2 weeks ago

    Budapest, Budapest, Czech Republic NIX Tech Kft. Full time

    More than two years of experience with PHP and backend development.Strong knowledge of OOP principles.Knowledge and development experience with Laravel,  Symfony, or other frameworks.Proficiency in HTML, CSS, and JavaScript and a desire to improve.Profound knowledge of Git, and you already understand the difference between merge and rebase.English...