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Technical Support Specialist for Home Appliances
3 weeks ago
**Job Overview**
We are seeking a Technical Support Specialist to join our team. The ideal candidate will provide excellent customer service and technical support to equipment users.
Responsibilities:
- Provide technical support to customers via phone, email, or chat.
- Diagnose and resolve technical problems with home appliances.
- Offer product information and answer questions about appliance functionality.
- Enter customer requests into the system.
Requirements:
To succeed in this role, you will need:
- Familiarity with household appliances and their operation.
- Excellent communication and problem-solving skills.
- A positive attitude and willingness to learn.
- Ability to type quickly and accurately on a computer keyboard.
- Availability for at least 120 hours per month, with project hours from Monday to Friday, 8:00-18:00.
Benefits:
As a Technical Support Specialist, you will enjoy:
- Civil contract with a competitive hourly rate.
- The flexibility to arrange a convenient work schedule.
- Access to the MyBenefit platform, where you can exchange points for rewards and benefits.
- The opportunity to work remotely after a trial period and achieving positive results.
- Internal training and access to language learning platforms for personal and professional development.
- Opportunities for career growth within the company.