Air Travel Consultant with German Language Expert
6 days ago
We are seeking a highly skilled Air Travel Consultant with German language expertise to join our team at TOPTALENT. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Customer Service: Provide top-notch customer service to clients via phone, email, and in-person, ensuring that their needs are met and exceeded.
- Travel Industry Knowledge: Stay up-to-date on industry trends, policies, and procedures to provide accurate and informed responses to customer inquiries.
- Language Skills: Possess fluent German language skills, both verbal and written, to effectively communicate with clients and colleagues.
- Problem-Solving: Utilize strong problem-solving skills to resolve customer complaints and issues in a fair and timely manner.
- Team Collaboration: Work collaboratively with colleagues to achieve team goals and objectives.
- Language Skills: Fluent German (B2) and fluent English (B2) language skills, both verbal and written.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of customer service experience in a travel industry setting.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career growth and advancement within the company.
- Collaborative Work Environment: A dynamic and supportive work environment.
- Professional Development: Opportunities for professional development and training.
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Brno, South Moravian, Czech Republic TOPTALENT Full timeAbout the RoleWe are seeking a highly skilled Air Travel Consultant with German language expertise to join our team at TOPTALENT. As a key member of our customer service team, you will be responsible for providing exceptional support to our airline customers via phone calls in German and English.Key ResponsibilitiesBe the primary point of contact for...
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