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Automation Solutions Specialist

1 month ago

Olomouc, Olomoucký kraj, Czech Republic Make Full time
Job Description

At Make, we are seeking an Automation Solutions Specialist to join our team. In this role, you will be responsible for participating in integration solutions, taking ownership of incoming requests from end users, and responding to questions related to automation from customers around the world.

Key Responsibilities
  • Participate in integration solutions
  • Take ownership of incoming requests from end users
  • Respond to questions related to automation from customers
  • Help customers with different issues in their automation processes
  • Work with the Make product
  • Collaborate with Product and Engineering teams on existing and new features
  • Set up priorities and work with the ticketing system
  • Learn new product features
  • Report bugs to the Engineering team
Requirements
  • Proficiency in English (verbal and written)
  • Excellent client-facing skills
  • Experience with any ticketing/customer support systems is a plus
  • Understanding of no-code, low-code automation tools
  • Understanding of API is a plus
  • Excitement and interest to play around with different applications
  • Interest in automation and learning new technologies
  • Passion for result and solution-orientation
  • Ability to express yourself in a professional way