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Technical Product Support Specialist

2 weeks ago

Budapest, Budapest, Czech Republic beBeeSupport Full time €500,000 - €750,000
Job Overview

We are seeking a skilled Customer Support Engineer to join our team. As a key member, you will play a vital role in helping resolve product issues for various companies across different industries.

In this role, you will have the opportunity to investigate real-life scenarios within our products, work collaboratively with the team to deliver high-quality solutions, and maintain a professional relationship with customers through our internal ticketing system.

Key Responsibilities:
  • Resolve customer issues in a timely and efficient manner
  • Investigate product scenarios and gather crucial information to drive solutions
  • Collaborate with the team to brainstorm and share knowledge
  • Maintain accurate documentation and communicate status updates to customers
Requirements:
  • Proficiency in Java
  • Experience with Tomcat and MySQL
  • Familiarity with Oracle
Benefits:
  • Hybrid work environment with flexibility to explore own ways
  • Long-term learning opportunities
  • Continuous renewal of technologies
  • Professional development and growth
Others:

Our office offers a range of amenities, including private healthcare, international projects, and a modern workspace. We prioritize work-life balance and provide opportunities for personal growth and development.