Senior Game Server Operations Specialist

3 hours ago


Kraków, Lesser Poland, Czech Republic Sperasoft Full time

Sperasoft is a leading game co-development company headquartered in Silicon Valley. We work closely with partners to deliver high-quality titles for world-class publishers.

We are seeking a Senior Game Server Operations Specialist to join our team. This role will be responsible for proactively monitoring online games and related systems, analyzing and assessing game and system health and performance using various tools for logs, metrics and graphs.

The ideal candidate will have technical support experience in an online 24/7 service industry and be familiar with common IT infrastructure and its practices. Experience working in the games industry, particularly multiplayer and MMO games, would be a plus.

As a Senior Game Server Operations Specialist, you will:

  • Monitor online games and related systems required for 24/7 service
  • Analyze and assess game and system health and performance using various tools for logs, metrics and graphs
  • Triage problems and provide critical information to on-call personnel in a quick, clear and concise manner
  • Conduct triage and troubleshooting as well as bug fixing meetings for game development personnel
  • Consult, create and maintain process documentation
  • Carry out quick patch and build deployments including post deployment smoke testing
  • Prepare accurate and timely reports with updates and summaries on events and issues

Requirements include Linux expertise and strong communication skills. We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, along with a range of benefits including a training budget, sport subscription, free coffee and snacks, and a modern office environment.



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