Human Capital Management Expert
2 weeks ago
About ADP Employer Services Česká Republika
We believe in empowering our clients to make informed decisions that drive business success.
In this role, you will play a critical part in delivering exceptional support and services to our clients, enabling them to achieve their goals and objectives.
Key Responsibilities:
- Serve as primary point of contact for clients, providing timely and effective support.
- Analyze client needs and develop tailored solutions to meet their requirements.
- Maintain accurate and up-to-date client data within our CRM systems.
- Develop expertise in Enterprise eTIME and Time and Labor Management concepts.
- Resolve client application questions or problems related to system setup, product functionality, and enhancements.
- Participate in special projects and regional initiatives as required by management.
- Communicate client feedback to internal stakeholders to enhance the client experience.
- Utilize product expertise to formulate solutions and implement to deliver desired results.
Requirements:
- Bachelor's degree or equivalent experience in human capital management or a related field.
- Excellent communication and problem-solving skills.
- Experience with Kronos Workforce Central or Time and Labor Management concepts is highly desirable.
- Certification in FPC, CPP, or PHR is preferred but not required.
What We Offer:
- Competitive salary: CZK 70,000 - 100,000 per month (approximately EUR 2,700 - 3,800)
- A dynamic and friendly international work environment.
- 5 weeks of annual vacation.
- Pension plan and leisure time benefits.
- Meal tickets and free beverages.
- Engagement activities and corporate events.
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