
Fintech Payment Operations Specialist
5 days ago
We are seeking a detail-oriented Fintech Payment Operations Specialist to join our team at DNA325. This role involves overseeing daily payment operations, reviewing and verifying customer-provided documents, and ensuring all client onboarding and account verification processes comply with regulatory requirements.
Key Responsibilities- Oversee daily payment operations to ensure efficient processing of clients' transactions.
- Review and verify customer-provided documents to ensure compliance with internal guidelines and regulatory standards.
- Execute clients' transactions according to Service Level Agreements (SLA).
- Resolve payment and verification-related issues and escalate them to relevant teams when necessary.
- 1-2 years of experience in back office (payment operations, banking, KYC, AML, or customer verification/payments roles)
- Understanding of payment methods, gateways, payments execution and reconciliation processes.
- Familiarity with PSPs, banking systems, fintech solutions and KYC/AML tools and systems (e.g., Jumio, Sumsub, World-Check)
- Knowledge of compliance regulations is an advantage
- Analytical and problem-solving skills
- Attention to detail and organizational abilities
- Ability to work under pressure and handle high transaction volumes
- Ability to explain technical issues in a clear and understandable manner
- Strong customer service orientation and problem-resolution mindset
- Strong time management and prioritization abilities in a high-volume environment
- Team player with the ability to collaborate across departments
- High level of integrity and professionalism, especially when handling sensitive financial data
- Ability to work on shift rotation is a must
- Proficiency in English and Russian is required
- Competitive and attractive compensation
- Remote work schedule
- Proper rest time with 24 annual leave days
- Challenging and unique tasks in the fintech field
- Funding for gym memberships, fostering a healthy work-life balance
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