Senior ServiceNow ITOM Specialist

3 days ago


Remote, Czech Republic SoftServe Full time

SoftServe, a global digital solutions company based in Austin, Texas, is seeking a skilled Servicenow ITOM Specialist. The ideal candidate will have over 3 years of experience with the Servicenow platform, specializing in IT Operations Management (ITOM) and Configuration Management Database (CMDB) solutions.

Key Responsibilities:
  • Configure and customize Servicenow SecOps/ITOM modules to meet client-specific needs
  • Serve as the subject-matter expert for ITOM processes and best practices, providing guidance and recommendations to clients and project teams
  • Troubleshoot, test, and debug platform configuration issues, collaborating with platform support teams to resolve issues or request software fixes

In this role, you will be working on design, delivery, and support of various solutions that help our clients meet business objectives. You will have opportunities to work on large-scale custom-developed low-code applications, cloud-based development, and integration services. Our team follows platform design best practices and a defined implementation methodology.

Requirements:
  • Experience with Servicenow, ITOM, Discovery, and CMDB
Benefits:
  • Competitive salary: $120,000 - $150,000 per year
  • Flexible working hours and remote work options
  • Ongoing training and professional development
  • A modern office space with free snacks and coffee
  • An opportunity to work on international projects and collaborate with top experts in the company
About SoftServe:

SoftServe is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and strive to create a welcoming environment for all employees. We believe in putting our talents and experience to good use by making a positive impact on our clients' businesses.



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