
Quality Assurance Specialist with Quality Focus
4 days ago
WIPRO IT SERVICES POLAND Sp. z o.o. is seeking a highly skilled Quality Assurance Analyst to join our team.
Job DescriptionWe are excited to announce a new project within our organization, and we are currently looking for enthusiastic professionals experienced in the field of Quality Audit to support our client in the social media industry.
Key Responsibilities:- Perform quality audits on internal and external specialists providing clients with advertising and sales support.
- Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management.
- Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements.
To succeed in this role, you will need:
- A minimum 1+ years of experience in Quality audit, Quality management or with Quality Assurance Programs;
- Proficiency in English;
- Excellent verbal & written communication & presentation skills;
- Ability to work in fast and evolving workflows with eye for detail;
- Ability to maintain calm while meeting strict deadlines;
- Comfortably in exercising quality standards in ambiguous scenarios;
- Computer fluency and understanding the necessity of a data-driven approach;
We are a leading brand in the industry with a strong and diverse history. Our mission is to provide top-notch services to our clients, and we are committed to excellence in everything we do.
BenefitsAs a valued member of our team, you can expect:
- The chance to work with Top Employer 2024 in Romania;
- Attractive compensation package with a diverse set of social benefits;
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
- Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc.;
- Child Birth Allowance;
- Sport events sponsorship for employees;
- Complex Record & recognition scheme (both non-monetary and monetary options);
- Monthly subscription @ Bookster - the first modern library for companies in Romania;
- Employee Referral Program with attractive incentive schemes;
- Extra annual leave days depending on the total length of working experience at Wipro;
- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications;
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects;
- Relocation assistance is offered to those who are not currently in Bucharest for a smooth transition.
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