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Customer Service Representative with Multilingual Expertise
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer experiences while working in a dynamic and multicultural environment.
Key ResponsibilitiesOur ideal candidate will have excellent communication skills, both written and verbal, with the ability to effectively handle customer inquiries and resolve issues in a timely manner. You will work closely with our internal teams to provide seamless support and contribute to the overall success of our organization.
Requirements- Bulgarian language proficiency at a minimum B2+ level
- English language proficiency at a minimum B1 level
- Availability to work flexible shifts
- A competitive salary of 48 PLN gross/hour
- An Employee Referral Program: earn bonuses from 500 PLN up to 6000 PLN for recommending a Bulgarian-speaking candidate
- A multicultural environment and teams spanning different generations
- A warm and friendly atmosphere—our team is fantastic and welcoming—we like to spend time with each other after work
- Unlimited coffee in the office to keep you energized
- Plenty of opportunities for growth and promotion within the company
We offer a hybrid work model that allows you to balance your work and personal life. You can choose between part-time or full-time work, with flexible training schedule options:
- Morning: Monday to Friday (9 am–5 pm)
- Afternoon: Monday to Friday (5 pm–9 pm) + Saturday (9 am–5 pm)
You can easily balance your work with other activities, even with your studies, because the project is open 24/7, so you can plan your hours both in the morning, afternoon, and even at night.
Recruitment ProcessWe follow a structured recruitment process to ensure we find the best fit for our team:
- Quick phone call
- Language verification
- Knowledge test
- Teams Interview
As a valued member of our team, you will have access to various benefits, including MyBenefit, Sport subscription, Training budget, Private healthcare, International projects, and Free coffee.
