Expert ServiceNow Backend Developer for Innovative Solutions
3 days ago
We are seeking an experienced ServiceNow backend developer to join our team at E.ON Polska.
Key Responsibilities- Backend Development: Design and implement custom solutions in ServiceNow backend, relating to platform tables and ITSM modules.
- Process Customizations: Analyze and improve Incident (including support channels: live chat, walk-up, callback), Problem, and Change processes.
- Integration of Systems: Connect external data sources with ServiceNow for seamless information transfer.
- Innovation: Implement new ServiceNow technologies, including AI functions (Now Assist, Task Intelligence) and DevOps Change Velocity.
- Quality Assurance: Test backend solutions to ensure reliability and compliance with requirements.
- Documentation: Create technical documentation and training materials for users and administrators.
- Bachelor's degree in Computer Science, Software Engineering, or a related field is advantageous.
- Minimum 3 years' experience with ServiceNow configuration and development.
- Proven experience in ServiceNow backend development, focusing on mentioned modules.
- Mandatory certifications: ServiceNow "Administration Fundamentals," "Certified Systems Administrator," and "Implementation Specialist;" "Certified Application Developer" welcomed.
- Expertise in JavaScript and ServiceNow-specific languages (GlideScript, Jelly).
- Knowledge of ServiceNow workflows, business rules, and notifications design and implementation.
- Experience with Incident (including support channels: live chat, walk-up, callback), Problem, Change in ServiceNow, preferably with new technologies like AI functionalities (Now Assist, Task Intelligence) and DevOps Change Velocity.
- Ability to analyze requirements and develop customized solutions.
- Strong problem-solving skills for complex technical challenges.
- Team orientation and effective communication with developers, administrators, and end users.
- Demonstrated expertise in Mulesoft and/or SnowMirror is considered beneficial.
- Cooperation within a B2B contract.
- Essential tools for the job.
- Remote work or office-based in Warsaw – your choice. We meet at our headquarters in Essen once every few weeks.
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Remote, Warszawa, Czech Republic E Polska Full timeMinimum 3 years' experience with ServiceNow configuration and development.A Bachelor's degree in Computer Science, Software Engineering, or a related field is advantageous.Fluent knowledge of English is required, as the job is in an international environment where English is essential for daily communication.Good knowledge of Polish.Demonstrable experience...
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