Credit Collection Specialist with Financial Acumen
2 weeks ago
We are seeking an experienced Credit Collection Specialist to join our team. As a key member of our financial operations department, you will play a crucial role in managing customer relationships and ensuring timely payments.
About the RoleThe Credit Collection Specialist will be responsible for:
- Contacting customers to follow up on overdue payments and resolving any issues that may be causing delays.
- Updating account statuses, managing fund transfers, and documenting changes to ensure accurate records.
- Monitoring received payments and providing necessary documents to customers.
- Identifying and resolving issues causing payment delays, escalating when needed.
- Handling requests for credit notes and processing refunds for overpayments.
- Clearing and managing cash accounts as required.
- Preparing reports and forecasts related to collections to support business decisions.
- Ensuring all processes comply with regulatory standards, such as SOX.
- Suggesting improvements to existing processes to enhance efficiency and effectiveness.
To be successful in this role, you will need:
- A degree in finance, accounting, or a related field.
- Experience with Microsoft Office, SAP, and credit and collections management software.
- At least 1 year of credit/collections or customer service experience in corporate, high-volume environments.
- Strong skills in financial analysis and risk management.
- Excellent organizational, communication, and time management abilities.
- Independent, detail-oriented, and proactive approach to work.
- Proven analytical and problem-solving skills.
- Fluent in English and Dutch.
We offer a dynamic and innovative work environment, flexible working arrangements, and opportunities for career growth and development. You will have access to technical training, soft skills workshops, management programs, and LinkedIn Learning resources to support your professional growth.
About UsOur company, Antal, is a global recruitment agency operating in 35 countries, including Poland since 1996. We specialize in recruiting specialists and managers, as well as HR consulting. Our team of experts will help you find and secure the best job opportunity for you.
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