Courier Onboarding Operations Lead, Strategic Growth Driver
1 week ago
At Wolt, we're committed to revolutionizing the food delivery experience in Czechia and Slovakia.
As a key member of our Operations Team, you'll play a crucial role in ensuring that our courier partners are onboarded efficiently and effectively. With a strong focus on strategic growth, you'll develop and implement plans that drive operational efficiency, retention, and compliance across the region.
This is an exceptional opportunity to join a high-growth environment where innovation meets scalability. As a Courier Onboarding Operations Lead, you'll be responsible for leading a team, mentoring, and guiding onboarding associates to ensure they're equipped with the skills and knowledge to succeed.
You'll work closely with regional and country managers to tailor onboarding strategies that meet local needs while maintaining consistency across the region. A deep understanding of local regulations and risk management principles will be essential in integrating these into the onboarding strategy.
A critical aspect of this role is using data to drive decisions, continuously improving the onboarding experience, and ensuring Wolt remains a preferred partner for couriers in these markets.
Key Responsibilities:
- Develop and implement strategic onboarding plans that align with growth objectives in Czechia and Slovakia
- Lead and mentor onboarding teams, ensuring alignment with the overall strategy and equipping them to execute tasks effectively
- Standardize onboarding processes across countries while allowing for local adaptations as necessary
- Regularly assess performance, identifying areas for improvement and implementing necessary changes
We offer a competitive salary of $80,000 per year, based on the location in Prague and the requirements of the role. If you're passionate about working in a dynamic environment, taking ownership, and being part of an ambitious team, apply today to join our journey.
-
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAt Wolt, we're a Finnish technology company known for our food delivery platform, and we're expanding rapidly. Our operations in Czechia and Slovakia require a dedicated Courier Onboarding Strategist to lead the onboarding process for our courier partners. This role is pivotal in ensuring that our onboarding process is standardized across both countries...
-
Operations Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeCourier Experience OptimizerAt Wolt, we strive to create a world-class courier experience by optimizing onboarding processes, customizing content, and providing timely and engaging education to our courier partners. As a Courier Community Associate, you will play a vital role in maintaining and developing the communication flow with our courier partners,...
-
Prague, Hlavní město Praha, Czech Republic Wolt Full timeWolt is a Finnish technology company and we're best known for our food delivery platform. We are growing rapidly and are now looking for an Operations Specialist to join our team.In the Operations Team, we focus on our courier partners: We ensure the right amount of courier partners to meet the order demand by constantly developing courier partner...
-
Operations Specialist
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAt Wolt, we strive to deliver an exceptional courier experience by optimizing onboarding processes, streamlining communication, and ensuring timely support for our courier partners.As a Courier Community Associate, you will play a pivotal role in maintaining and developing the communication flow with our courier partners, ensuring a seamless experience...
-
Strategic Procurement Lead
3 weeks ago
Prague, Hlavní město Praha, Czech Republic McDonald's Full timeJob Summary: We are seeking a highly skilled Procurement Manager to lead our indirect procurement function in the Czech Republic, Slovakia, and Ukraine. As a key member of our Supply Chain team, you will develop and implement procurement strategies to secure the best terms and conditions for McDonald's operations.Key Responsibilities:Strategic Sourcing:...
-
Strategic Business Leader
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAt Wolt, we are expanding our Wolt Drive team and looking for a talented professional to take on the role of Head of Wolt Drive.About Wolt DriveWe are a fast-growing company that offers businesses the opportunity to connect with their customers instantly through our ultra-fast last mile delivery. Our platform is already an industry leader in logistics, and...
-
Operations and Community Liaison Specialist
6 days ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAt Wolt, we strive to create an exceptional experience for our couriers by optimizing onboarding processes, crafting engaging content, and ensuring timely communication.This role plays a vital part in shaping the courier community's perception of our company. As a key member of our Operations team, you will work closely with specialists to develop effective...
-
Key Account Manager
3 weeks ago
Prague, Hlavní město Praha, Czech Republic abc květiny s.r.o. Full timeJob Description:As a Key Account Manager, you will be responsible for identifying and developing strategic growth opportunities for the company. This role involves building and maintaining strong relationships with key clients, understanding their business needs, and developing solutions to meet those needs.Responsibilities:Identify and develop strategic...
-
Strategic Partnership Growth Specialist
4 days ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeAbout the RoleWe are seeking a highly skilled Strategic Partnership Growth Specialist to join our team at SmartResearch s.r.o. In this role, you will be responsible for maintaining high-traffic web resources, providing expert technical and information support services, and collaborating with prominent brands in Europe and North America.Key...
-
Marketing Specialist: Strategic Brand Growth
3 weeks ago
Prague, Hlavní město Praha, Czech Republic KAYRE DIVINE s.r.o. Full timeJob Summary:We are seeking a skilled Marketing Specialist to drive strategic brand growth and develop innovative marketing campaigns. The ideal candidate will have a strong background in marketing and excellent communication skills. Key responsibilities include:• Developing and executing marketing strategies to achieve business objectives• Analyzing...
-
Operations Team Lead, Payment
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeJob Title: Payment Operations Team LeadWolt is seeking a talented individual to join our Central Operations team as a Payment Operations Team Lead. As a key player in our cash and payments processes, you will be responsible for managing and developing a team to ensure our cash and payments processes run smoothly and efficiently in multiple European...
-
Marketing Manager | Lead Brand Growth
3 weeks ago
Prague, Hlavní město Praha, Czech Republic PŘEDVÝBĚR s.r.o. Full timeAbout the RoleAs a Marketing Manager, you will lead the brand growth strategy, developing and executing plans to drive business results. Collaborating closely with cross-functional teams, you will analyze market trends, identify opportunities, and identify key performance indicators to measure success.Key ResponsibilitiesDevelop and execute marketing...
-
Technical Lead: {title}
3 weeks ago
Prague, Hlavní město Praha, Czech Republic ÚSTAV LETECKÉHO ZDRAVOTNICTVÍ PRAHA Full timeJob Title: {title}Job Summary: We are seeking an experienced {title} to join our team. The ideal candidate will have a strong track record of driving business success and contributing to growth.Key Responsibilities: Lead cross-functional teams to achieve business objectivesDevelop and implement strategic plans to drive growthMotivate high-performing teams to...
-
Strategic Business Development Director
6 hours ago
Prague, Hlavní město Praha, Czech Republic Make Full time**About Make**We are a leading visual platform that enables anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without coding skills. Our teams are spread across the USA, UK, Germany, France, Canada, India, and Chile, among other locations.**Role Overview**This Strategic Business Development Director will lead our...
-
"{title} - Digital Transformation Specialist"
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Česká pošta, s.p. Full timeJob Description:As a {title}, you will be responsible for leading digital transformation initiatives that drive business growth and improve operational efficiency. You will work closely with cross-functional teams to design and implement innovative solutions that meet the company's strategic objectives.Key Responsibilities:• Develop and implement digital...
-
Retail Operations Specialist
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeJob DescriptionWolt is seeking a highly skilled Retail Account Manager to join our team in Czechia. As a key member of our retail operations team, you will be responsible for driving incremental revenue and providing tools and support for our partners to thrive on our platform.Key Responsibilities:Onboard and train new venues with Retail Associates,...
-
Multidisciplinary Project Manager
3 weeks ago
Prague, Hlavní město Praha, Czech Republic JISTU recruitment s.r.o. Full timeWe are seeking a highly skilled Multidisciplinary Project Manager to join our team. As a key member of our organization, you will be responsible for leading cross-functional teams to deliver high-impact projects. Your expertise in strategic planning, process optimization, and leadership development will drive business growth and improve operational...
-
Business Consultant
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Protecton, s.r.o. Full timeJob DescriptionWe are seeking a Business Consultant to join our team as a Senior Management Professional. The ideal candidate will have expertise in strategic operations and a proven track record of success in business development. As a key member of our management team, you will be responsible for driving business growth and improving operational...
-
Restaurant Partnership Growth Manager
6 hours ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeRole OverviewWe are seeking a commercially driven Restaurant Partnership Growth Manager to join our team. The successful candidate will be responsible for developing and executing the restaurant partnership marketing strategy for the Czech Republic, reporting directly to the Regional Head of Rx and Partnership Marketing.About the RoleThe role involves...
-
Operations Coordinator
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeWolt Market is a rapidly growing company with ambitious goals. We are seeking an Operations Specialist to help set up our Wolt Market operations and prepare for successful launches. This role involves a wide range of tasks, including implementing new product features and dealing with small-scale projects that improve daily operational lives.In this position,...