Network Systems Specialist

3 days ago


Kraków, Lesser Poland, Czech Republic Cisco System Full time
Job Overview

Cisco Systems is seeking a highly skilled Network Systems Specialist to join our team as a Global Collaboration Engineer. As a member of our team, you will be responsible for providing expert-level technical support and guidance to our customers on the deployment and operation of their networks.

Key Responsibilities
  • Analyze, configure, and troubleshoot large complex networks with mixed media and protocols.
  • Provide remote troubleshooting support to resolve collaboration-related issues.
  • Follow-through on all UC Incident tickets assigned to Level 2 bin and their resolution.
  • Engage peer technical teams in Cisco Professional Services and TAC for assistance on RMAs and complex issue support.
  • Coordinate field services as needed for onsite support.
Requirements

To be successful in this role, you will need:

  • Routing, switching, and collaboration technologies experience.
  • Cisco Associate Level Certification.
  • Excellent communication, interpersonal, and presentation skills.
  • Able to function effectively in ambiguous circumstances.
Why Choose Cisco?

Cisco Systems offers a dynamic and inclusive work environment that values diversity, creativity, and innovation. Our company is committed to empowering an inclusive future for all, and we believe in giving back to the community. If you are passionate about technology and customer satisfaction, we encourage you to apply for this exciting opportunity.

What We Offer
  • An estimated salary of $120,000 per year, depending on location.
  • Training budget for professional development.


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