Help Desk Technician

3 weeks ago


Jihlava, Kraj Vysočina, Czech Republic Česká pošta, s.p. Full time

As a Help Desk Technician, you will provide technical support to users, troubleshooting and resolving issues with computer systems and software. Your excellent communication skills and ability to work under pressure will be essential in this role.

Key Responsibilities:

  • Provide technical assistance to users via phone, email, or in-person
  • Analyze and troubleshoot technical problems with computer systems and software
  • Collaborate with IT teams to resolve complex technical issues

Requirements:

  • 2+ years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment