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IT Technical Support Specialist

2 weeks ago

Prague, Hlavní město Praha, Czech Republic beBee Careers Full time
Senior IT Desktop Specialist Opportunity

We are seeking an experienced IT Desktop Specialist to join our team in Prague. As a key member of our technical support team, you will play a vital role in delivering high-quality services to our clients.

Key Responsibilities:

* Respond quickly to executive queries and coordinate solutions with IT experts.
* Provide first- and second-level technical support for hardware, software, mobile devices, and other technology tools.
* Document problems and create knowledge databases to ensure seamless resolution.

Technical Support Expertise

We require a highly skilled and organized individual with excellent communication skills. If you have experience providing technical support and are passionate about delivering exceptional service, we encourage you to apply.

Job Requirements

* 1st and 2nd level technical support experience for hardware, software, and mobile devices.
* Strong problem-solving and analytical skills.
* Excellent written and verbal communication skills.
* Ability to work effectively in a dynamic environment and prioritize tasks efficiently.

What We Offer

* Competitive salary (70,000 Kc).
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.

About the Role

This is a full-time position requiring strong organizational and communication skills. The successful candidate will be responsible for providing top-notch technical support to our clients. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply.