Customer Support Specialist

4 weeks ago

Zlín, Zlín, Czech Republic BLOCK CRS a.s. Full time
Job Description

We are seeking a skilled Customer Support Specialist to join our team. In this role, you will provide technical assistance to customers via phone, email, or chat, resolving their issues in a timely and professional manner.

Your primary responsibilities will include:

  • Responding to customer inquiries and resolving issues related to our products and services
  • Providing technical support and guidance to customers through various communication channels
  • Collaborating with internal teams to ensure seamless customer experience
  • Documenting customer interactions and feedback for process improvement

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong technical skills, with knowledge of our products and services
  • Ability to adapt to changing situations and priorities

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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