Network Operations Engineer: Ensuring Network Availability and Efficiency
2 days ago
We are seeking a highly skilled Network Operations Engineer to join our team at emagine Sp. Z o.o. in Gdańsk.
About the RoleThe successful candidate will be responsible for ensuring the Day-to-Day availability of the production network, including all aspects of Data, Voice and Contact Center Services capabilities. This will involve working closely with Internal and External resources, including Vendors/Partners, to provide Level 2 support.
The role requires providing second-level network Incident Management and Patch management, as well as service restoration, sustainability, and proactive service improvement. The candidate will also participate in and lead Major Incident conference calls, identify required resources, and provide full Root Cause Analysis for any production outages.
In addition, the engineer will implement repeatable move, add, changes for LAN, WAN, security, wireless, remote access, load balancing, and cloud connectivity. They will also function as a point of contact for other engineers for Incidents and Changes, and employ production monitoring tools to ensure that all systems are running and available.
RequirementsTo be considered for this position, candidates must have:
- 3+ years of experience engineering large complex enterprise environments.
- Knowledge of Carrier Services – SDWAN & WAN Circuits, MPLS, VPNS, VRFs, DWDM, Frame Relay, Point to Point.
- Expertise with Network Operating Systems (IOS, Aruba OS).
- Familiarity with IT governance standards and compliance including ITIL and SOC.
- Strong customer service skills, good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner.
- Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions.
- Experience with working as part of a Global 24*7 support model.
Nice to have:
- Certifications: Network +, CCNA, CCNP.
- Knowledge of networking infrastructure suppliers and service offerings including; Cisco, Aruba, Checkpoint, Fortinet, Riverbed, Zscaler.
- Demonstrable understanding of network load balancers and firewalls.
- Experience with monitoring applications such as SolarWinds & Riverbed.
- Ability to produce and present technical information to both technical and non-technical personnel.
The salary for this position is estimated to be around €5,500 - €6,800 per month, depending on experience and qualifications. Benefits include:
- A stable and dynamic work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The opportunity to work with a talented team of professionals in the field of IT technology.
The role is based in Gdańsk, Poland, and will require regular working hours of 12:00-21:00, with a continuous work schedule of 4 days on/2 days off.
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