Customer Success Professional
2 weeks ago
Become a key player in our customer success team at Cross Border Talents in Ghent.
We are seeking a dynamic and passionate professional to deliver exceptional customer experiences and drive business growth. If you thrive in a fast-paced environment and enjoy working with diverse teams, we want to hear from you.
As a Customer Success Professional, you will be responsible for ensuring that every interaction meets our high standards of quality and excellence. Your creativity, problem-solving mindset, and excellent communication skills will make a real impact on our customers' success.
The ideal candidate will have:
- Fluent/native language skills in 2 languages: Polish, Lithuanian, Czech, or German, and English (B2/C1) with excellent interpersonal and communication skills.
- Prior customer service experience, basic skills in MS Office, and technical awareness of commercial vehicles.
- Strong problem-solving skills, attention to detail, multitasking abilities, and a positive approach to stress and change.
What We Offer:
- A competitive salary of approximately €45,000 - €55,000 per year, depending on experience and qualifications.
- A flexible work schedule with fixed 7.5-hour days, totaling 37.5 hours per week, and a hybrid work arrangement available.
- Meal vouchers, gift vouchers for special occasions, holiday and year-end money, and opportunities for career growth and development.
- 10 public holidays and 20 days of legal leave, as well as comprehensive 4-week training and temporary contracts with potential for further development.
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