Courier Onboarding Strategist, Regional Operations

3 weeks ago


Prague, Hlavní město Praha, Czech Republic Wolt Full time

At Wolt, we're a Finnish technology company known for our food delivery platform, and we're expanding rapidly. Our operations in Czechia and Slovakia require a dedicated Courier Onboarding Strategist to lead the onboarding process for our courier partners. This role is pivotal in ensuring that our onboarding process is standardized across both countries while allowing for local adaptations.

We're looking for an experienced leader to join our Operations Team in Prague. As Courier Onboarding Strategist, you'll be responsible for developing and implementing strategic onboarding plans that align with our growth objectives in Czechia and Slovakia. This involves leading and mentoring the onboarding teams, ensuring they're equipped with the skills and knowledge to succeed.

The ideal candidate will have a strong understanding of local regulations and the ability to integrate these into the onboarding strategy. Your ability to use data to drive decisions will be critical in continuously improving the onboarding experience and ensuring Wolt remains a preferred partner for couriers in these markets.

Key responsibilities:

  • Develop and implement strategic onboarding plans to support regional growth objectives.
  • Lead and mentor onboarding teams to ensure they're aligned with the overall strategy and equipped to execute their tasks effectively.
  • Standardize onboarding processes across both countries while allowing for local adaptations.
  • Regularly assess the performance of onboarding associates and the overall process, identifying areas for improvement and implementing necessary changes.

We're offering a competitive salary of €60,000 - €80,000 per year, depending on experience, plus additional benefits. If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, we encourage you to apply. Please submit your application in English via our job portal.

We're an equal opportunities employer and welcome applications from diverse candidates. If you have any questions about the position, we're happy to discuss it with you. Thank you for considering Wolt as your next career step



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