Digital Services Manager

2 days ago


Remote, Czech Republic beBeeService Full time 6,000,000 - 8,600,000

Operations Service Owner - A Key Player in Digital Services Management

Job Description
  • The Operations Service Owner is a critical role that oversees the operational strategy for digital services, ensuring alignment with overall business objectives.
  • Develops and implements analytics and reporting to identify trends, patterns, and areas for service improvement.
  • Mitigates risks and ensures compliance with global standards, including security, ITIL, ISO, project management, and communication skills.
Required Skills and Qualifications
  • At least 3-5 years of experience as a service/product owner, IT project manager, or in a similar role.
  • Experience with ITSM frameworks such as ITIL, COBIT5, and ISO standards.
  • Technical knowledge in the IT enterprise environment.
  • Strong project management skills, flexibility, and communication skills at all levels.
  • Customer-oriented approach, communicative team player with assertiveness.
  • Analytical and conceptual thinking skills.
  • Excellent English skills.
Benefits
  • Remote work opportunities.
  • Access to Udemy for business training and development.
  • International projects.
  • Sport subscription and private healthcare benefits.
Others
  • Participate in clients' up-and-coming healthcare project.
  • Implement operational processes to support reliability, scalability, recoverability, security, and efficiency of digital services.


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