Senior Backend ServiceNow Developer at E.ON Polska

13 hours ago


Remote Warszawa, Czech Republic E Polska Full time
Job Description

We are seeking a highly skilled Servicenow Developer to join our team at E.ON Polska. The successful candidate will be responsible for designing and implementing custom solutions in the Servicenow backend, relating to platform tables and ITSM modules.

Key Responsibilities
  • Design and implement custom solutions in the Servicenow backend.
  • Analyze and improve Incident, Problem, and Change processes.
  • Connect external data sources with Servicenow for seamless information transfer.
  • Implement new Servicenow technologies, including AI functions (Now Assist, Task Intelligence) and DevOps Change Velocity.
  • Test backend solutions to ensure reliability and compliance with requirements.
  • Create technical documentation and training materials for users and administrators.
Requirements
  • Minimum 3 years' experience with Servicenow configuration and development.
  • Proven experience in Servicenow backend development, focusing on mentioned modules.
  • Mandatory certifications: Servicenow 'Administration Fundamentals,' 'Certified Systems Administrator,' and 'Implementation Specialist'; 'Certified Application Developer' welcomed.
  • Expertise in JavaScript and Servicenow-specific languages (GlideScript, Jelly).
  • Knowledge of Servicenow workflows, business rules, and notifications design and implementation.
  • Experience with Incident (including support channels: live chat, walk up, callback), Problem, Change in Servicenow, preferably with new technologies like AI functionalities (Now Assist, Task Intelligence) and DevOps Change Velocity.
What We Offer

We offer a dynamic and collaborative work environment, with opportunities for professional growth and development. Our benefits package includes essential tools for the job, remote work or office-based in Warsaw – your choice, and regular meetings at our headquarters in Essen.



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