IAM Operations Manager: Strategic Process Leader

7 days ago


Warszawa, Mazovia, Czech Republic Ework Group Full time
Job Description:

As an IAM Operations Manager at Ework Group, you will play a pivotal role in building operations capabilities within our Core Identity Services team. Your responsibilities will include designing processes, ensuring proper documentation, implementing best practices, and managing on-call scheduling.

Key Responsibilities:
  • Collaborate with Product Owners to contribute to larger initiatives within Cloud and Corporate Infrastructure
  • Shape the team, processes, and ensure operational excellence
  • Manage both internal and external IAM Operations Engineers teams working globally with different time zones

You will be responsible for supporting IAM Ops teams, including planning on-call duties, supporting insourcing activities, and developing operations processes. Additionally, you will ensure fast resolution of major and critical incidents, perform root cause analysis, plan, and execute IAM Ops development (roadmap, budget while cooperation with PO). You will also utilize data for monitoring and metrics, ensuring compliance with policies and standards.

Requirements:
  • IAM, Cloud, PKI, DNS, AD knowledge
  • Experience with IAM operations tools like IAM platforms, directories, databases, monitoring, ticket systems
  • Ability to work under pressure and prioritize tasks to meet deadlines
  • Strong soft skills, including communication, collaboration, and leadership skills
  • Excellent English skills, both written and spoken
Salary:

Estimated salary: €60,000 - €80,000 per year, depending on location and experience.

Benefits:
  • Sport Subscription
  • Private healthcare
  • International environment
  • Life insurance
About Us:

Ework Group is a global organization that offers a unique opportunity to work with cutting-edge technologies and innovative projects. As an IAM Operations Manager, you will be part of a dynamic team that values collaboration, creativity, and continuous learning.



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