Expert IT Support Specialist

1 day ago

Opole Kraków Katowice Lublin, Czech Republic beBeeCustomerService Full time 45 - 60
IT Support Role

We're looking for a skilled IT support agent to join our team.

This is an exciting opportunity for individuals who are passionate about technology and providing excellent customer service.

As an IT support agent, you will be the first point of contact for customers with technical queries and issues. You will provide timely and effective solutions, escalating complex issues to senior technicians when necessary.

Key to this role is your ability to communicate complex technical information in a clear and concise manner, making it easy for customers to understand and resolve their issues.

Our ideal candidate will have excellent communication and problem-solving skills, with a strong foundation in IT concepts and Microsoft products such as Excel and Windows Operating System.

In addition to technical skills, you will also possess exceptional interpersonal skills, being able to build rapport with customers and colleagues alike.

  • Technical Requirements:
  • Familiarity with IT concepts and Microsoft products such as Excel and Windows Operating System.
  • Excellent communication and problem-solving skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible working arrangements to suit your lifestyle.

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