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Test Quality Assurance Specialist
2 weeks ago
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our comprehensive technology solutions connect resellers and service providers to the best IT, Comms, and Cloud products and services.
The role involves upholding software quality and customer experience through defect prevention and ensuring our software meets user requirements.
Key Responsibilities:
- Evaluate user story requirements for testability and drive the QA domain from early stages
- Improve and adopt new processes, tools, and techniques
- Participate in team ceremonies, including planning, refinement, estimation, and daily stand-ups
- Produce comprehensive test cases, regression packs, and manual/automated tests
- Ensure acceptance criteria are met through testing, either directly or via other stakeholders
- Perform exploratory testing to establish defects or bugs from unexpected use cases
- Record defects found in a clear and constructive way with documented steps to reproduce
- Understand our technology offerings and how they impact customers
- Communicate clearly to mixed audiences
Required Skills:
- Analyse business requirements and translate them into concrete, repeatable test cases
- Hands-on experience with Database Testing using SQL and API testing using tools like Postman or Insomnia
- Basic knowledge of Git and exposure to JIRA
- Experience of writing, testing, and validating acceptance criteria
- Produce and maintain test documentation and other test artefacts
- Work with technical and non-technical stakeholders in agile teams
What We Offer:
- Flexible working arrangements
- Investment in your future career with various learning and development opportunities
- No dress code - bring your whole self to work
- 25 days annual leave, plus bank holidays, and birthday off
- A pension plan for your future
- Complimentary refreshments in all offices
We value diversity and equality, encouraging applications from all eligible candidates, regardless of backgrounds. Diversity enriches and strengthens our team with varied perspectives that drive innovation.