Senior Data Support Specialist
3 days ago
We are seeking a highly skilled Senior Data Support Specialist to join our Technical Support team within Matrix Global Services' R&D department. This role demands exceptional communication skills for high-level professional interactions with our B2B customers.
Key Responsibilities:- End-to-End Ownership: Efficiently manage and resolve technical support tickets by investigating, identifying, and solving root causes.
- Customer Interaction: Act as the first point of contact for customers, providing expert-level technical support via various channels.
- Incident Management: Handle production incidents on our websites and internal infrastructure, assessing issue severity from both technical and business perspectives. Escalate unresolved issues to internal R&D teams while ensuring timely updates to customers and maintaining ownership until resolution.
- Monitoring and Reporting: Serve as the R&D and Data focal point for production system monitoring and health checks. Deliver periodic performance insight reports to relevant stakeholders.
- On-Call Support: Be prepared to support priority production incidents during offline hours to ensure seamless operations.
Requirements:
- A minimum of 2 years experience in Tier 1-2 technical support roles, with a strong focus on B2B interactions.
- Experience with ETL and BI tools such as Tableau.
- Knowledge of SQL scripting (Snowflake, MySQL, Athena, MongoDB).
- Proven ability to take complete ownership from initial report to full resolution, ensuring customer satisfaction and adherence to SLAs.
- Understanding of web technologies: HTML, CSS, JavaScript, TypeScript, etc.
- Basic knowledge of troubleshooting performance issues in a distributed microservices environment.
- Experience with monitoring and logging tools such as Datadog, Grafana, Kibana, and CloudWatch.
- Familiarity with tools like Google AdWords/Analytics is beneficial.
-
Remote, Warszawa, Czech Republic Raiffeisen Tech Full timeAt Raiffeisen Tech, we are seeking an experienced Senior Integration Specialist to join our team. This role will be responsible for providing technical support for our data platform and collaborating with cross-functional teams to ensure seamless system integration.About the RoleWe are looking for a highly skilled Engineer with strong integration skills to...
-
Senior Data Modeling Specialist
1 day ago
Remote, Czech Republic Axiom software solutions Full timeAt Axiom software solutions, we are seeking a highly skilled and detail-oriented Senior Data Modeling Specialist to design, develop, and maintain complex data models that support business intelligence and analytics.Key Responsibilities:Design and develop conceptual, logical, and physical data models to meet business requirementsCollaborate with stakeholders...
-
Senior Data Infrastructure Specialist
7 days ago
Remote, Warsaw, Czech Republic GetInData | Part of Xebia Full timeJob Description:We are seeking a highly skilled Senior Data Infrastructure Specialist to join our team at GetInData | Part of Xebia. This is an excellent opportunity for individuals who have experience in crafting, constructing, and upholding the structure, tools, and procedures essential for gathering, storing, modifying, and scrutinizing extensive data...
-
Remote, Wrocław, Gdańsk, Rzeszów, Czech Republic Xebia sp. z o.o. Full timeXebia sp. z o.o. is a leading digital solutions developer, partnering with top brands such as UPS, McLaren, Aviva, and Deloitte.We're passionate about Cloud-based solutions, having partnerships with AWS, Microsoft Azure, and Google Cloud Platform (GCP).As a Senior Data Engineering Specialist for Google Cloud, you'll be responsible for designing, building,...
-
Senior Integration Specialist
7 days ago
Remote, Czech Republic Unitask Group Full timeAt Unitask Group, we are seeking a skilled Senior Integration Specialist to join our team and contribute to the development and maintenance of our cutting-edge Integration Platform as a Service (iPaaS).We are looking for an experienced professional with a deep understanding of iPaaS/ETL tools and technical skills in HTTP protocol, REST or SOAP web services,...
-
Senior Data Engineer @
2 days ago
Remote, Lisbon, Frankfurtammain, Heidelberg, Warszawa, Czech Republic Data Science UA Full time- Bachelor degree in Computer Science, similar technical field of study or equivalent practical experience.- Commercial experience developing Spark Jobs using Scala and Java- Experience in data processing using traditional and distributed systems (Hadoop, Spark, AWS - S3) and designing data models and data warehouses.- Strong understanding and application of...
-
Senior ETL and BI Data Support Specialist
5 days ago
Remote, Czech Republic Matrix Global Services Full timeAt Matrix Global Services, we are committed to delivering exceptional technical support to our B2B customers. We are seeking a highly skilled ETL/BI Technical Support Engineer to join our expanding Technical Support team within the R&D department.This role demands exceptional communication skills for high-level professional interactions with our clients....
-
Remote, Czech Republic AVENGA Full timeJob Title: Senior Business Intelligence Specialist @ AvengaAbout Us:Avenga is a dynamic company that values innovation and collaboration. We strive to deliver exceptional results for our clients while fostering a positive work environment.About the Role:We are seeking an experienced Senior Business Intelligence Specialist to join our team. In this role, you...
-
Senior Business Intelligence Specialist
7 days ago
Remote, Warszawa, Czech Republic AVENGA Full timeAbout the RoleWe are seeking an experienced Senior Business Intelligence Specialist to join our team at AVENGA.The successful candidate will have a strong background in business data analysis, with expertise in investigation and analysis. They will be responsible for partnering with business stakeholders, quickly learning new business domains, and eliciting...
-
Senior Data Analyst
7 days ago
Remote, Warsaw, Czech Republic hubQuest Full time5+ years of experience in data analysis or a related field, with a proven track record of leading analytical projects.Advanced proficiency in Power BI (must-have) and SQL.Strong knowledge of Python for data analysis and automation.A degree (Bachelor's or Master's) in Statistics, Mathematics, Computer Science, Economics, or another quantitative field.At...
-
Senior Data Engineer
5 days ago
Remote, Czech Republic Devire Full timeCompany Overview">Devire Outsourcing IT is a partnership dedicated to self-employed IT specialists, executing projects for our clients – leading IT companies bringing innovations and newest solutions to the market.We are working with a leading financial company undergoing a digital transformation. We are seeking a Senior Data Engineer to join their...
-
Senior Data Engineer @
7 days ago
Remote, Warsaw, Kraków, Wrocław, Gdańsk, Czech Republic RemoDevs Full time4+ years of experience with Python Proven expertise in Databricks and data pipeline development Strong skills in SQL for data processing and transformation Proficiency with cloud platforms (preferably Azure) Fluent English communication skills Senior Data EngineerAre you passionate about turning raw data into meaningful insights? Do you thrive in a...
-
Senior Business Data Analyst @
4 days ago
Remote, Warszawa, Czech Republic SquareOne Full timeOur requirementsStrong expertise in data analysis and exploration.Collaboration skills and ability to quickly adapt to new industry domains.Experience in gathering and managing functional requirements.Proficiency in analyzing and designing business workflows.Solid understanding of business and data frameworks (familiarity with tools like SAP or similar...
-
Remote, Czech Republic Britenet Full timeWe are looking for a highly skilled Data Architecture Specialist to join our team at Britenet.Job DescriptionThe ideal candidate will be responsible for designing, optimizing, and managing the architecture of production data in real-time. This involves developing solutions in process mining and advanced analytics using Celonis technology.You will lead and...
-
Senior Data Insights Analyst
5 days ago
Remote, Czech Republic ETFbook Full timeAt ETFbook, a leading Swiss SaaS company, we're revolutionizing the European ETF data market. We're seeking a highly skilled Senior Data Insights Analyst to join our team and help us deliver value to clients.About UsWe're a fast-paced startup with a culture of innovation, where experimentation and creativity are encouraged. Our platform provides...
-
Data Platform Specialist
19 hours ago
Remote, Gdańsk, Wrocław, Warsaw, Kraków, Czech Republic Elitmind Full timeTech SkillsRecent experience with SQL and SQL optimization techniques.General knowledge of ITIL processesUnderstanding of the Service Desk processes and support linesHands-on experience with BI tools for reporting and analysisStrong skills in database developmentExperience with DevOps practices and CI/CD implementation.Familiarity with Azure Data Factory,...
-
Leading Data Insights Specialist
5 days ago
Remote, Kraków, Czech Republic Numlabs Full timeCompany Overview:Numlabs is a leading provider of innovative data analysis solutions, serving international clients in the financial sector.Job Description:We are seeking an experienced Data Analyst to join our team for a long-term project. The successful candidate will analyze transaction data, create reports, and support activities aimed at preventing...
-
Senior Data Analyst
4 days ago
Remote, Czech Republic AVENGA Full timeJob DescriptionThe ideal candidate will possess a strong analytical mindset, with the ability to collect and analyze data from various sources. This role involves working closely with affiliates to understand their specific needs and requirements. The selected individual will be responsible for filling in the data onboarding form, which includes interviews...
-
Senior Engagement Specialist @
6 days ago
Remote, Amsterdam, Berlin, Vienna, Bern, London, Czech Republic AltexSoft Full time5+ years of experience in selling enterprise software development services.2+ years of experience in Travel & Hospitality or Travel Technology.Bachelor's degree in Business, Computer Science, or a related field.Strong understanding of software development processes and technologies.Excellent negotiation skills and a proven track record in winning new...
-
Database Solutions Specialist
4 days ago
Remote, Czech Republic AVENGA Full timeAt AVENGA, we are seeking a skilled Database Solutions Specialist to join our team.About the RoleWe are looking for an expert in data engineering who can design, implement, and optimize database solutions within Snowflake. The successful candidate will have strong proficiency in writing and optimizing complex queries for data processing, analysis, and...