Operations and Community Liaison Specialist

6 days ago


Prague, Hlavní město Praha, Czech Republic Wolt Full time

At Wolt, we strive to create an exceptional experience for our couriers by optimizing onboarding processes, crafting engaging content, and ensuring timely communication.

This role plays a vital part in shaping the courier community's perception of our company. As a key member of our Operations team, you will work closely with specialists to develop effective strategies and implement them seamlessly.

We are looking for an individual who can master the art of supporting couriers through various channels, anticipate potential issues, and resolve them efficiently.

  • Support couriers with everyday queries, focusing on written communication and proactive issue prevention.
  • Create valuable resources like FAQs, troubleshooting guides, and tips to empower couriers to tackle common problems independently.
  • Collaborate in refining our processes, procedures, and communication channels to enhance overall efficiency.
  • Contribute to daily tasks and ad-hoc projects as needed.

In this role, you will have the opportunity to grow professionally, take ownership of your work, and be part of a dynamic team that is passionate about innovation and excellence.

We offer a competitive salary range of $45,000 - $65,000 per annum, based on location and experience, along with additional benefits including:

  • A flexible work environment with possibility of home office
  • A discount on Wolt orders
  • Professional equipment (Notebook/Macbook and monitor)
  • An attractive vacation package (25 days) and sick leave policy
  • Access to multiple benefit options (e.g. multisport card)
  • A snack bar, coffee, tea, fruit, and sweets in the office
  • A modern, dog-friendly office space
  • Frequent team-building activities, sports events, and company gatherings

Please note that all applications should be submitted in English via our job portal.


  • Operations Specialist

    2 weeks ago


    Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Courier Experience OptimizerAt Wolt, we strive to create a world-class courier experience by optimizing onboarding processes, customizing content, and providing timely and engaging education to our courier partners. As a Courier Community Associate, you will play a vital role in maintaining and developing the communication flow with our courier partners,...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    We are seeking a skilled Business Operations Specialist to join our team at {company}. As a key member of our operations team, you will be responsible for managing the day-to-day activities of the business, ensuring seamless execution of our goals and objectives.Key responsibilities include:Coordinating and managing logistics and supply chain...


  • Prague, Hlavní město Praha, Czech Republic Státní zdravotní ústav se sídlem v Praze Full time

    As a Business Operations Specialist at Company Name, you will be responsible for overseeing the daily operations of the business, ensuring efficiency and productivity. Your role will involve managing a team of logistics coordinators, analyzing data to identify trends and areas for improvement, and implementing changes to optimize business processes.The ideal...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    As a specialist in business operations, you will play a key role in ensuring the smooth functioning of our company operations. Your responsibilities will include managing the flow of tasks, coordinating with teams, and analyzing data to identify areas for improvement.In this role, you will have the opportunity to work closely with our management team to...


  • Prague, Hlavní město Praha, Czech Republic BLOCK CRS a.s. Full time

    Job Description: We are seeking a highly skilled Business Operations Specialist to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Key responsibilities will include coordinating business operations, developing and implementing process...


  • Prague, Hlavní město Praha, Czech Republic Zařízení služeb pro Ministerstvo vnitra Full time

    Job Description:We are seeking a highly motivated Business Operations Specialist to join our team at {company}. As a key member of our operations department, you will be responsible for ensuring the smooth day-to-day operation of our business.Responsibilities:- Manage and coordinate business processes to ensure efficiency and productivity- Develop and...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    Job Summary:As a Business Support Liaison at ManpowerGroup s.r.o., you will play a vital role in assisting internal customers, mainly sales and customer-facing roles, with business applications and processes at a global level. Your expertise will be invaluable in handling inquiries, detecting problems, troubleshooting, and identifying resolutions.Key...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a digital business operations specialist to join our team at "{company}". As a key member of our operations team, you will be responsible for implementing and managing our digital business processes.Key ResponsibilitiesDevelop and implement digital business strategies to drive growth and efficiencyManage and optimize our digital...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    Job Description:We are seeking a highly skilled Business Operations Specialist to join our team at ManpowerGroup s.r.o. The ideal candidate will execute the end-to-end deal operational process, ensuring seamless contract management and facilitating successful sales processes.About This Role:This is an exciting opportunity for a motivated and detail-oriented...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    ManpowerGroup s.r.o. offers an attractive opportunity for a detail-oriented Chief Financial Operations Specialist in Prague.You will be responsible for monthly closings, account reconciliations, and timely financial reporting. Our company provides accounting services for global operations with a focus on shared services. We offer exciting opportunities to...


  • Prague, Hlavní město Praha, Czech Republic Český velkoobchod s.r.o. Full time

    We are a dynamic and innovative company with a strong presence in the e-commerce industry, operating since 2011. Our online stores in 16 European Union countries have enabled us to expand our reach and establish ourselves as a key player in the digital commerce landscape.As a Sales and Procurement Support Specialist, you will play a crucial role in...

  • Operations Specialist

    4 weeks ago


    Prague, Hlavní město Praha, Czech Republic Wolt Full time

    At Wolt, we strive to deliver an exceptional courier experience by optimizing onboarding processes, streamlining communication, and ensuring timely support for our courier partners.As a Courier Community Associate, you will play a pivotal role in maintaining and developing the communication flow with our courier partners, ensuring a seamless experience...


  • Prague, Hlavní město Praha, Czech Republic TV Nova Full time

    TV Nova, a pioneering private nationwide TV station in the Czech Republic, is revolutionizing the media landscape since 1994. As a key player in driving business growth through data-driven decision-making, we are seeking a highly skilled AI Project Business Development Specialist to join our team.About the Role:This is an exciting opportunity for a talented...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Wolt Market is a rapidly growing company with ambitious goals. We are seeking an Operations Specialist to help set up our Wolt Market operations and prepare for successful launches. This role involves a wide range of tasks, including implementing new product features and dealing with small-scale projects that improve daily operational lives.In this position,...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    We are seeking a skilled Business Operations Support Specialist to execute the entire deal operational process, handle customer requests, create contracts with automated tools, facilitate deal closure, and support the sales process.Key Responsibilities:Execute the end-to-end deal operational process from start to finishProcess and respond to customer...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Role OverviewAs a Workplace Operations Specialist at Wolt, you will be responsible for ensuring the smooth operation of our offices in a specific country. This involves managing vendors, maintaining facilities, and ensuring a high level of employee satisfaction.Key ResponsibilitiesManage relationships with local stakeholders, including landlords and...

  • IT Project Manager

    3 weeks ago


    Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a skilled Sales Operations Business Enablement Lead to enhance the productivity of customer-facing roles. This specialist will lead the evolution of the internal Sales Support Chatbot, drive innovative solutions, and ensure smooth project delivery.This role requires a bachelor's degree or equivalent work experience, experience in...


  • Prague, Hlavní město Praha, Czech Republic Cesi Group Full time

    Job OverviewThis is an exciting opportunity to join the Cesi Group as a Procurement Support Specialist, playing a key role in ensuring the smooth operation of our international locations. Based in Berlin, Mannheim, and Prague, this position will involve supporting the procurement function and providing administrative assistance to the local HR service...


  • Prague, Hlavní město Praha, Czech Republic NNIT Czech Republic Full time

    We are seeking a seasoned Financial Operations Specialist to join our dynamic Finance team in Prague. This is an exciting opportunity for a results-driven professional who is passionate about delivering exceptional service to our stakeholders.About the RoleAs a Senior Finance Specialist, you will be working closely with our Region EU Finance Director and...


  • Prague, Hlavní město Praha, Czech Republic Protecton, s.r.o. Full time

    Job Summary: We are seeking a skilled Marketing Specialist to join our team. The ideal candidate will have excellent communication skills and be able to effectively convey our brand message.Key Responsibilities:• Develop and implement marketing campaigns to increase brand awareness• Collaborate with the sales team to identify new business...