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Remote Customer Service Representative
2 weeks ago
Customer Support Specialist
We are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team.
As a Customer Support Specialist, you will be the primary point of contact for our German-speaking clients. Your role will involve providing information about our products and services, as well as responding to customer inquiries in a timely and professional manner.
- Key Responsibilities:
- Providing exceptional customer service through phone, email, and chat
- Responding to customer inquiries in a timely and professional manner
- Resolving customer complaints and concerns in a fair and efficient manner
Requirements:
- Languages: Fluent in German and good command of English
- Skills: Excellent communication and problem-solving skills, with a strong attention to detail
- Experience: Previous experience in customer-facing roles or call centers
What We Offer:
- Comprehensive Benefits Package: 22 days of annual leave, meal allowance, Edenred card, multisport card, discount on company products, and contribution to further education
Why Join Our Team?
We are a dynamic and innovative company that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the community.
About Us:
Our company is committed to creating a work environment that is inclusive, respectful, and supportive of all employees. We believe that a diverse workforce leads to better outcomes and more innovative solutions.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
