Customer Service Representative

3 weeks ago

Kladno, Central Bohemia, Czech Republic Střední pedagogická škola a Střední odborná škola Kladno, příspěvková organizace Full time

About the Role


We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.


Key Responsibilities



  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints in a fair and efficient manner
  • Provide product information and recommendations to customers
  • Work closely with internal teams to resolve customer issues

Requirements



  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Familiarity with customer relationship management software

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