Fintech Compliance Expert

3 days ago


Odessa Hamburg Łódź Wrocław Kharkiv, Czech Republic DNA325 Full time

About the Role:

We are seeking a highly skilled Payments and KYC Specialist to join our team at DNA325. This is an exciting opportunity for someone who wants to work in the fintech industry and be responsible for ensuring compliance with regulatory requirements.

Key Responsibilities:

  • Oversee daily payment operations to ensure efficient processing of clients' transactions
  • Review and verify customer-provided documents, such as identity proof and proof of address, to ensure they meet internal guidelines and regulatory standards
  • Execute clients' transactions according to service level agreements (SLA) and resolve payment and verification-related issues when necessary
  • Flag suspicious activity and collaborate with compliance and risk management teams to address concerns
  • Investigate and resolve discrepancies in customer records
  • Ensure all customer records are complete, accurate, and stored securely
  • Assist in integrating new payment service providers (PSPs) and testing payment methods for functionality and efficiency
  • Monitor transactions for signs of fraud or unusual activity
  • Provide guidance on payment processes to improve the customer experience

Requirements:

  • 1-2 years of experience in back office roles, including payment operations, banking, KYC, AML, or customer verification/payments roles
  • Understanding of payment methods, gateways, payments execution, and reconciliation processes
  • Familiarity with PSPs, banking systems, fintech solutions, and KYC/AML tools and systems (e.g., Jumio, Sumsub, World-Check)
  • Knowledge of compliance regulations is an advantage
  • Analytical and problem-solving skills
  • Attention to detail and organizational abilities
  • Ability to work under pressure and handle high transaction volumes
  • Ability to explain technical issues in a clear and understandable manner
  • Strong customer service orientation and problem-resolution mindset
  • Strong time management and prioritization abilities in a high-volume environment
  • Team player with the ability to collaborate across departments
  • High level of integrity and professionalism, especially when handling sensitive financial data
  • Ability to work on shift rotation
  • Proficiency in English and Russian is required


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