Human Resources Specialist with Advanced Skills in Communication and Administration

15 hours ago


Wrocław, Województwo dolnośląskie, Czech Republic Fresenius Medical Care Full time
Job Description

Fresenius Medical Care is a dynamic organization that prioritizes its employees' growth and well-being. As an HR Specialist, you will play a vital role in supporting the company's mission by providing exceptional customer service and ensuring seamless operations.

Key Responsibilities
  • Respond to routine inquiries from executives, managers, and employees regarding general HR policies, practices, processes, and systems.
  • Process basic HR and benefits transactions while supporting the auditing of information.
  • Serve as the initial point of contact for employees with routine HR-related inquiries or HR systems and process support.
  • Adhere to established processes, procedures, and systems to resolve employee inquiries.
Performance Metrics

The ideal candidate will achieve performance measures and adhere to established customer service standards, providing superior service to all employees while handling confidential information.

Additional Tasks
  • Escalate non-routine matters to appropriate individuals or groups.
  • Maintain records relating to employee inquiries via a case management tool.
  • Participate in information sharing with other service center representatives, identifying trends and passing recommendations for improvement to the HR Operations representatives (Tier II administration team).
  • Support the HR team by providing clerical and administrative support.
  • Assist with various projects assigned by direct supervisor.
Requirements

To succeed in this role, candidates must possess:

  • Proficiency in MS Office.
  • Excellent communication skills.
  • Strong analytical skills.
Preferred Qualifications

Candidates with additional skills and qualifications may be considered, including:

  • Workday System knowledge.
  • Linguistic proficiency in English and German.
Benefits

Fresenius Medical Care offers a comprehensive benefits package, which includes:

  • Flexible working hours.
  • Hybrid working mode.
  • Private medical care in LuxMed.
  • PZU life insurance (voluntary).
  • Unlimited international travel insurance.
  • Benefits System platform.
  • Language courses reimbursement.
  • Studies reimbursement.
  • Work abroad possibility.
  • Recommendation program.
  • Holiday allowance.
  • Childcare refund.
  • Glasses and contact lenses reimbursement.
  • Occasional gifts.


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