Confronting Fraud with Expertise

At Marshmallow, we pride ourselves on being a company that challenges the status quo. Our mission is to back those who step outside the norm and provide fairer deals for customers often overlooked by financial services companies.

We believe in using technology to solve important problems for people who need it most. We've already made a significant impact, helping hundreds of thousands of people get a fairer deal on their car insurance. But our work is far from over.

The Fraud Validation Team plays a vital role in protecting our honest customers from inflated premiums caused by fraudulent activity. As a Fraud Validation Executive, you'll be part of this team, working to prevent fraud while ensuring fairness for our customers.

This is an excellent starting point for building a career in fraud prevention and underwriting, with opportunities to develop your skills through ongoing training and support in a fast-paced, dynamic team.

You will be balancing the need to protect the business from fraudulent activity while delivering a positive experience to customers. This requires strong analytical skills and attention to detail, as well as effective communication and problem-solving abilities.

• Examining policy details and supporting documents to identify signs of misrepresentation
• Applying tools and methods to assess policy validity and detect fraudulent activity
• Requesting additional information, clarifying changes, or resolving discrepancies while maintaining excellent service standards

In addition to these core responsibilities, you'll also have the opportunity to contribute to the development of new processes and procedures, helping us to continually improve our approach to fraud prevention.

• Demonstrable analytical skills and ability to identify patterns or inconsistencies in data
• Experience collaborating within teams to achieve goals and resolve challenges
• Customer-focused mindset, with a passion for delivering first-class customer service

We're a company that values autonomy, ownership, and collaboration. Our flat structure and small teams enable everyone to make an impact and take ownership of their work. We also prioritize mental wellbeing, offering access to therapy and mental health sessions through Oliva.

• Flexi-office working, with at least 2 days a week spent with your team in our Budapest office
• Learning and development opportunities, including personal budgets for books and training courses
• Competitive bonus scheme and SZÉP card
• Mental wellbeing support and Medicover Blue package

We're committed to creating a workplace that's both challenging and rewarding. If you're passionate about fraud prevention and eager to learn, we'd love to hear from you.