Microsoft Power Platform Support Engineer
1 week ago
We are seeking a highly skilled Microsoft Power Platform Support Engineer to join our team at LTIMindtree. As a key member of our support team, you will be responsible for providing advanced technical support and troubleshooting for complex issues related to Microsoft Power Platform.
Key Responsibilities- Implement complex security requirements and set up environments for deployment through Azure DevOps
- Provide technical support as an L3 Support Specialist, handling escalated issues and performing in-depth troubleshooting
- Investigate and resolve escalated technical issues related to Microsoft Power Platform, including Power Automation, User Management, Environment Management, and Platform Administration monitoring
- Collaborate with senior support personnel, peers, and development teams to address complex technical challenges and ensure timely issue resolution within established SLAs
- Maintain an in-depth understanding of Power Platform applications, architecture, and integration points
- Stay updated on product updates, patches, and best practices to provide accurate guidance
- Analyze recurring issues, system errors, and performance bottlenecks to identify underlying patterns and trends
- Contribute to creating and enhancing technical documentation, troubleshooting guides, and knowledge base articles
- Share expertise and best practices with the support team to improve overall competency
Microsoft Dynamics 365, Power Platform
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