Czech or Slovak Language Support Specialist

7 days ago

Remote Cracow, Czech Republic beBeeLanguage Full time €25,000 - €35,000
Our organization is seeking a dedicated professional to join our customer service team as a Czech or Slovak Language Support Specialist.This role involves providing exceptional support to customers through email and phone channels, ensuring their inquiries are resolved efficiently and effectively.We are looking for someone with excellent communication skills, both written and verbal, who can thrive in a fast-paced environment.The ideal candidate will possess fluency in written and spoken Czech or Slovak, as well as intermediate level English skills.In addition to language proficiency, we require experience in the call center or customer service industry, coupled with strong analytical and organizational skills.To excel in this position, you will need to demonstrate proactive problem-solving abilities and strive to meet and exceed performance targets.We offer a range of benefits, including a civil contract, remote work arrangements, and access to our MyBenefit platform.This program enables employees to exchange points for various rewards, such as a Multisport card, LuxMed healthcare, or codes for other services like shopping, travel, or food.We value collaboration in a friendly, innovative, and multinational environment, where you can improve your language and personal skills.This opportunity also offers a chance for development within our company structures.If you are passionate about delivering high-quality customer service and are eager to grow professionally, we encourage you to apply today.

Key Responsibilities:

  • Provide online customer service via email.
  • Deliver efficient troubleshooting and query resolution.
  • Identify, qualify, and overcome customer objections.
  • Meet deadlines in a fast-paced environment.

Requirements:

  • Fluency in written and spoken Czech or Slovak.
  • Intermediate level of written and verbal English.
  • Available for a minimum of 130 hours per month.
  • Experience in the call center or customer service industry.
  • Excellent communication skills.
  • Good analytical and organizational skills.
  • High school diploma or equivalent.

Benefits:

  • Civil contract.
  • Remote work type.
  • Remote onboarding and training.
  • Schedule from Monday to Friday from between 8 a.m. and 6 p.m.

Additional Benefits:

  • MyBenefit platform access.
  • Collaboration in a friendly, innovative, and multinational environment.
  • Opportunity for development within the company structures.

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