Customer Service Representative

1 week ago


Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

We are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup s.r.o. in the heart of Prague, Czech Republic. This exciting opportunity will enable you to engage directly with customers and suppliers from around the world.

About the Role
  • Provide exceptional support to customers by answering inquiries, troubleshooting issues, and taking orders
  • Prepare correspondence and fulfill customer needs to ensure unparalleled satisfaction
  • Rely on established guidelines to perform job functions efficiently
Key Responsibilities
  • Cultivate strong relationships with customers through effective communication and issue resolution
  • Analyze customer needs and develop solutions that meet their expectations
  • Maintain accurate records of customer interactions and transactions
Requirements
  • Fluency in English (both spoken and written) is essential for this role
  • Strong interpersonal skills, with the ability to communicate effectively with diverse groups
  • Ability to work in a fast-paced environment, meeting deadlines and handling multiple tasks
What We Offer
  • A competitive salary of 43,000 CZK per month (based on industry standards)
  • A comprehensive meal voucher program, providing 120 CZK per day
  • Additional days off above the standard holiday allowance
  • An annual bonus paid in January, recognizing outstanding performance
  • The opportunity to work with an international team and contribute to a global company's success
Diversity and Inclusion

We welcome applications from both men and women, and our advertisements may reflect either gender due to text flow considerations. Please note that this approach does not imply any gender-based or discriminatory stance within our organization.

Benefits
  • Additonal holidays
  • Financial bonuses and prizes
  • 13th or 14th salary payment
  • Flexible working hours
  • Food allowance


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