IT SaaS Operations Specialist @ Beekeeper AG

A self-starter with a “can-do” attitude and strong sense of ownership. A quick learner with previous IT support experience and familiarity with ticketing systems. Passion for automation and continuous improvement, always looking for ways to make IT simpler, faster, and more effective. Strong English communication skills and ability to work effectively in a global, cross-functional environment. Thrives beyond routine tasks, embracing new challenges and stepping in to create meaningful impact. Bonus Points Experience with scripting (e.g., Google Apps Script, Python, or Javascript) or iPaaS tools (Zapier, Workato, Okta Workflows) Familiarity with Apple or Windows device management platforms Hands-on experience with Google Workspace or Microsoft 365 Polish and/or German language knowledge is a plus Educational background in technical related degree A competitive salary. A great career trajectory. An amazing team with 20+ nationalities Eager to learn? We have a Personal Learning & Development Budget to help you develop all the skills you need to succeed. Phone & Home Internet reimbursement every month. 26 days of annual leave per year + 2 Mental Health Days per year Private medical insurance — covered for you and partially for your partner/family Creative Allowance Laptop for work purposes. Budget for setting up your Home-Office. ,[IT Service Desk: Be the first point of contact for IT issues, resolving and escalating requests while spotting patterns and proposing preventive measures., Self-Service Enablement: Develop and maintain knowledge articles, training, and self-service solutions to empower colleagues and reduce dependency on the helpdesk., Employee Lifecycle Excellence: Manage onboarding and offboarding processes with a focus on automation, security, and employee experience., Asset & SaaS Inventory: Maintain accurate, up-to-date records of hardware and software assets to ensure smooth operations., Identity & Access Management: You’ll be supporting key access management processes like configuring new software, optimizing and maintaining tool stack settings, managing identities, and monitoring for suspicious activity to strengthen security and efficiency, Automation and continuous improvement: Proactively seek opportunities to streamline workflows, introduce scripts or tools, and reduce repetitive manual work.] Requirements: Google Workspace, IT support Additionally: Private healthcare, Sport subscription, Training budget, Flat structure, Small teams, International projects, Free coffee, Free snacks, In-house trainings, In-house hack days, Modern office, Startup atmosphere, No dress code.