Command Center Leader @

6 days ago

Kraków, Lesser Poland, Czech Republic Capgemini Polska Sp. z o.o. Full time
  • Strong leadership and team coordination skills.
  • Focused on delivering customer-oriented service.
  • Must have work experience, preferably in an international business services environment.
  • Basic proficiency in MS Excel.
  • Process improvement mindset and attention to operational standards.
  • Skilled in planning, prioritizing, and coaching.
  • Reliable in supporting leadership and ensuring proper tool usage.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

WHAT YOU'LL LOVE ABOUT WORKING HERE

  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. 

,[Deliver high-quality, customer-focused service daily, aligned with agreed Service Level Agreements (SLAs)., Lead, motivate, and assign tasks to a small team, ensuring effective performance and engagement., Drive continuous process improvement and encourage team members to contribute to enhancements., Ensure adherence to control procedures and maintain operational standards., Develop work plans and allocate tasks to meet project deadlines and performance targets., Coach team members in setting priorities and managing their workload effectively., Create workload profiles and realistic plans to support goal achievement., Monitor progress and task completion, providing regular updates to management., Ensure proper escalation procedures are followed within the team., Ensure correct usage of mandatory tools in line with company guidelines.] Requirements: Additionally: Training budget, Sport subscription, Private healthcare, International projects, Free coffee, Bike parking, Free parking, Mobile phone, In-house trainings, Modern office, No dress code.

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